Job Purpose / Summary:

The marketing Administrative Assistant will perform a variety of operational duties as they relate to the department of marketing and will report to the VP of Operations. This position will perform general clerical duties including answering phones, entering information into spreadsheets, entering information into Yardi and SiteCompli, neighbor communications, and other duties as required.

Essential Role and Responsibilities:

• Input of potential resident housing application information in Yardi
• Auditing of monthly deposits
• Updating and maintaining the move-in schedule pertaining to property management that is monitored by Shinda Management Corporation
• Scheduling appointments for property management team
• Updating and maintaining tenant information (current phone numbers and emails, emergency contacts, etc.).
• Maintaining proper security of sensitive paperwork and conversations
• Manage delinquents and communications to tenants
• Responsible for front office reception including: greeting guests, answering phones, handling company inquiries, sorting and distributing mail
• Assemble and administer Move In Packets for new tenants
• Assist in the recordkeeping of healthy living inspections and documentation of incidents
• Assist in the goal of tenants feeling valued and cared for
• Keep Property Management issues extremely confidential
• Attend regularly scheduled staff and meetings
• Assist Property Management leadership as needed

Bilingual (Spanish) preferred