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ADMINISTRATIVE ASSISTANT - PAVEPRO Brand
At CHEMTEK, we're not just participating in our industry; we're leading a revolution to become the most responsive and customer-centric solutions partner in the aviation, highways, public works and civil engineering sectors. Our innovative approach to engaging, educating, and expanding our user base is unprecedented in our market space. Reaching out through entertaining interesting campaigns on Instagram, YouTube, and TikTok, we have captivated the industry, amassing thousands of followers and over a billion views. This groundbreaking strategy has generated an overwhelming influx of customers, pushing the boundaries of what we thought possible and significantly outpacing our current capacity to respond. With our "Customer First" philosophy, the urgency to maintain rapid response rates has never been more critical. Our President is calling for reinforcements—we need a Sales Coordinator/Administrative Assistant who can help our Brand Manager to keep pace with our growth and help sustain the high standards our customers expect with Sales Department support.
What You Will Work On
- Sales Support: Assist Sales Management with daily administrative tasks, including order entry and follow-up, coordinating team communications, and scheduling meetings.
- Resource Management: Support the organization, purchasing, and distribution of marketing materials, promotional items, and customer gifts.
- Data Management: Log activities and outcomes in Salesforce to ensure accurate tracking of sales and customer interactions.
- Event Coordination: Collaborate with Sales and Marketing teams in arranging travel, accommodations, and logistical planning for trade shows, conferences, and customer-focused events.
- Customer Service: Provide prompt and efficient responses to customer inquiries and issues, maintaining our commitment to exceptional service standards.
- Product and Market Expertise: Develop a deep understanding of our market and products to effectively address and anticipate customer questions and needs.
- Team Collaboration: Engage actively in our Customer First culture, promoting a positive environment and enhancing customer relationships through proactive teamwork.
Qualifications
- Administrative Experience: Proven background as an Administrative Assistant, preferably within sales or marketing environments.
- Communication Skills: Strong communicator with experience liaising with company management and internal sales teams; able to clearly convey and interpret information.
- Organizational Skills: Highly organized and detail-oriented, capable of managing multiple tasks and priorities effectively.
- Analytical Listening: Exceptional listening skills, with the ability to extract key information during sales meetings and interactions.
- Proactive Learning: A self-motivated individual who is committed to continual learning and professional development.
- Strong Desire to Learn: Demonstrates a keen interest in expanding knowledge and skills, both within and beyond current role.
- Problem-Solving: Ability to identify issues and generate solutions promptly to support sales objectives and customer satisfaction.
- Team Collaboration: Demonstrates the ability to work collaboratively in a team-oriented environment, contributing to a positive workplace culture.
- CRM Experience is preferred, but not required to apply.
- You’re an overachiever. You never quit, never take no for an answer, and ultimately succeed in everything you do!
Where You Will Work
You will be part of our Marketing and Sales Team who are located in the historic American Tobacco Campus District in downtown Durham, NC. Modern offices in a historic setting with entertainment, restaurants, covered parking just steps away. You must live within a commutable drive or relocate prior to starting.
What you Can Expect
Competitive Pay based on your experience and ability
Health Insurance and Expense Reimbursement for Family
Holidays with 8 Days at Christmas, Paid Time Off, Sick Time, Vacation
Paid Time Off for Volunteer Activities
401 K with Company Contribution
Company Events for You and Your Family
Free Covered Parking
Chemtek is a family owned and operated company with next generation ideas and innovation providing unique chemical solutions to the road construction and aviation industries. As we grow, we are seeking dedicated hard-working individuals who share our ideals of working hard, taking ownership and really enjoy getting up and going to work. Life is fun, work is challenging and new opportunities are always right around the corner. Be part of a Team that will appreciate your part in our success. (Learn about us at PavePro.com and on Instagram, TikTok, and Chemtekinc.com).
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About Chemtek