The Office Administrative Assistant supports the daily operations of Double M Aviation by coordinating administrative tasks, customer communication, scheduling, and internal office processes. This role works closely with maintenance staff and management to ensure accurate documentation, timely customer updates, and smooth workflow across departments.

Responsibilities:

Administrative Coordination & Documentation:
Provide administrative support by preparing daily update emails, tracking technician hours, maintaining records and templates, and ensuring proper filing of work orders and invoices.

Customer Communication & Support:
Communicate with customers through routine updates, approval requests, reminders, and front-desk interactions to ensure clear, timely, and professional service.

Scheduling & Workflow Management:
Assist with scheduling maintenance and inspections while maintaining internal tracking systems to support efficient shop and office operations.

Office & Internal Support:
Support daily office functions including phone coverage, office supplies, mail handling, access coordination, and basic workflow tools.

Employee Support & Onboarding:
Assist with employee onboarding, training documentation, badging, and offboarding tasks as needed.

Qualifications:

• Valid U.S. Driver’s License
• Enjoys customer service with strong written and verbal communication skills
• Excellent organizational, time-management, and multitasking abilities
• Strong analytical and problem-solving skills
• Ability to follow established procedures and workflows
• Proficient in Microsoft Office with a typing speed of 50+ WPM
• Aviation experience preferred, but not required

Benefits:

Double M Aviation prides itself on being a family friendly company with an emphasis on workplace community and culture. To that end, we provide a comprehensive benefits package including:

• Health insurance with a NO cost option for employee only coverage
  
• 401(k) with company match
• Paid Time Off (12 days / year) 
• Paid Holidays 
• Annual Bonus Structure 
• Direct Deposit / Weekly paid
• Amazon Prime
• Excellent opportunity for growth
• and much more!
  
  

Find out more about our team at www.doublemaviation.com