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Charlotte Country Day School
Charlotte, NC
Apr 18, 2026
Responsive recruiter
Benefits:
- 8 hour shift
- Bonus based on performance
- Training & development
- Opportunity for advancement
Description: We are seeking a highly organized and motivated Office Manager / Scheduler to oversee day-to-day operations in a fast-paced, family-oriented home care office. This entry-level management role offers strong growth potential for candidates with scheduling, administrative, and caregiver coordination experience. This position has primary responsibility for staffing and scheduling services for Assisting Hands®. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Office Manager / Scheduler also responds to inquiries from prospective clients.
Qualifications:
- High school diploma or GED; college coursework a plus
- 1+ year of experience in an administrative, scheduling, or healthcare office setting
- Strong computer skills (Microsoft Office: Word, Excel, Outlook)
- Excellent verbal and written communication; pleasant and professional phone demeanor
- Prior experience in home care, healthcare staffing, or case management preferred
- Familiarity with home care software is a strong plus
- Ability to multitask, problem-solve, and maintain confidentiality in a busy environment
- Empathetic, organized, and team-oriented
Reports to: Owner/Administrator
Primary Duties:
- Coordinate caregiver schedules and manage shift changes
- Act as primary point of contact for incoming calls, emails, and client inquiries
- Handle client intake, file maintenance, and internal communications
- Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation
- Maintain client and employee records
- Order and track office supplies and ensure smooth office operations
- Participate in rotating after-hours and weekend scheduling (extra pay included)
Hours: 9:00 AM – 5:00 PM, Monday through Friday
Compensation: $17.00 - $18.00 per hour
About Assisting Hands Home Care
Assisting Hands®️ Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands®️ Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.
About Assisting Hands
Assisting Hands Home Care offers hourly and 24/7 in-home care for seniors. Our mission is to provide reliable, personalized, and consistent non-medical care at the comfort of home. Call us for a free consultation: 1-866-924-2442