JOB TITLE:  Administrative Assistant II

• Manage the warrant distribution process
• Monitor and respond promptly to department requests via a shared inbox.
• Serve as the primary front desk point of contact: greet and screen visitors, customers, and vendors, directing them to the appropriate staff.

• Serves as a point-of-contact for the division when accepting legal documents, such as Garnishments and Service of Legal Process.

• Answer incoming internal and external phone calls, provide accurate information, address inquiries, and resolve complaints efficiently; review and respond to all voicemail messages daily.
• Receive, sort, scan, and distribute incoming mail and packages (including confidential items and ACH applications); prepare and send outgoing mail, while tracking correspondence daily.
• Provide backup support on administrative projects and offer general administrative assistance to staff and management as needed.

• 2-3 years of client-facing or front desk experience. 
• Strong customer service orientation with excellent communication skills. 
• Proficiency in managing shared inboxes, phone systems, and mail distribution. 
• Ability to multitask in a fast-paced environment while maintaining attention to detail. 
• Reliable attendance and transportation (essential personnel role supporting all AZ departments).
• Background check required