The S.T.A.R.T. Administrative Assistant provides general reception, EHR/record maintenance and office duties in support of agency requirements and clinical and administrative operations.  The position requires computer skills, flexibility, creative problem solving, teamwork, thoughtful decision-making and an ability to take responsibility.

ESSENTIAL JOB FUNCTIONS

• Interaction with clients in person and on the telephone: taking messages, connecting clients and staff, answering client questions.
• Arranging and completing intakes for the Grant programs. 
• Interaction with other staff and the community; at large, in person and on telephone.
• Verify client insurance, changes and update as required per agency policy
• Receive referrals and complete screening form for referrals.
• Contact clients about scheduled appointments, as per agency policy.
• Efficiently use office machines: copier, calculator, computers, fax, modems, etc. to enhance the efficiency of all staff.
• Maintain office supplies for the site
• Accurately enter and maintain client information in an EHR computerized setting.
• Coordinate MDT paperwork flow as assigned.
• Maintain accurate client records in accordance with established policies, including establishing initial record, filing and other record maintenance functions including outside agency reporting.
• Process requests for release of information to ensure compliance with HIPAA, federal, state and agency policy.
• Straighten waiting room and receptionist office daily.
• Cross training in a variety of functions.
• Traveling to Birnie Avenue for interoffice mail delivery and pick-up/purchasing supplies as needed.
• Initiate and complete patient reminder calls on a daily basis.
• Provide client incentives and document progress. 
• Attend meetings and trainings as needed.
• Perform all other assigned duties.

QUALIFICATIONS

• High school/GED/business school graduate preferred.  Prior experience in a computerized setting preferred. 
• Must be well organized, with attention to detail.  Must have strong verbal and written skills. 
• Must be able to type standard letters and complete typewritten forms with accuracy and computer skills. 
• Ability to understand and follow confidentiality protocols. 
• Ability to travel to other sites, as requested. 
• Knowledge of services provided/additional resources/community resources

Take advantage of a competitive pay range of $19-$25/hour along with a phenomenal benefits package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

At Center for Human Development (CHD) Care Finds a way:  

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. 

CONNECT WITH OUR TEAM TODAY! 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!