✨ We’re Hiring! Business Office Manager ✨

🏢 Willow Brooke Senior Living is currently seeking a Business Office Manager to join our team of dedicated professionals who are passionate about making a meaningful difference in the lives of our residents, their families, and our community. ❤️

We are guided every day by our CAPLICO Core Values:
🎉 Celebration
✅ Accountability
📚 Passion for Learning
💞 Love One Another
💡 Intelligent Risk Taking
🤝 Customer Second (Employee First!)
🏆 Ownership

✨ If these values align deeply with your moral compass and you meet the qualifications below, we encourage you to apply! ✨

🌟 About the Opportunity

As our Business Office Manager, you will play a vital role in keeping our community running smoothly by:
📂 Providing clerical and administrative support to department leaders and the Executive Director
🗂️ Organizing and maintaining resident and staff files
💰 Tracking resident charges and performing billing functions
🧾 Managing payroll-related functions and assisting with benefits administration
🏢 Maintaining a professional, efficient business office and solving workflow challenges
🧑‍💼 Serving as the central point of contact for all job applicants
📝 Conducting pre-employment assessments, exit interviews, and onboarding activities
➕ Performing other duties as assigned by the Executive Director or designee

🎯 Critical Success Factors

✔️ Strong verbal and written communication skills in English
✔️ Resilient, dependable, punctual, and professional
✔️ Excellent time management with accurate and timely reporting
✔️ Adaptable and flexible to meet resident and staff needs
✔️ Team-oriented with a collaborative mindset
✔️ Highly organized with strong multitasking abilities
✔️ Compassionate, empathetic, and an attentive listener
✔️ Committed to outstanding customer service through respect, friendliness, and a willingness to help

🎓 Minimum Qualifications

📜 High School Diploma or GED required (Associate’s Degree in Business Management preferred)
🧮 Prior office and payroll experience preferred
👥 Experience interviewing, training, supervising, and evaluating office staff preferred
💻 Proficiency with office equipment, computer systems, word processing, spreadsheets, and email preferred

🌈 Equal Opportunity Employer
We are proud to be an equal opportunity employer and value diversity. All qualified applicants will be evaluated without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.