About Us:
Heating and Air Paramedics is a prominent HVAC company dedicated to delivering high-quality heating, ventilation, and air conditioning solutions to our clients. We are currently seeking a proactive and organized Administrative Assistant to join our team and play a crucial role in ensuring the efficient operation of our office and supporting our HVAC professionals.
Job Title: HVAC Administrative Assistant
Job Summary:
As an Administrative Assistant for Heating and Air Paramedics, you will be responsible for managing administrative tasks and providing essential support to our HVAC team. Your role will involve coordinating office operations, handling customer inquiries, and maintaining accurate records. The ideal candidate will have excellent organizational and communication skills, a strong work ethic, and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Greet and assist clients and visitors in a professional and friendly manner.
- Answer and direct phone calls and emails to the appropriate team members.
- Schedule appointments and dispatch HVAC technicians to customer locations.
- Maintain an organized office environment, including ordering supplies and coordinating office maintenance.
- Assist with the preparation of quotes, invoices, and service orders for HVAC jobs.
- Record and organize customer information, job details, and service records.
- Handle customer inquiries and provide information about services, pricing, and scheduling.
- Collaborate with the HVAC team to ensure efficient scheduling and service delivery.
- Adhere to safety guidelines and maintain a clean and organized workspace.
- Assist with administrative tasks and projects as needed.
Qualifications:
- High school diploma or equivalent.
- Proven experience as an administrative assistant or in a related role.
- Strong organizational and time management skills.
- Excellent communication and customer service skills.
- Proficiency in using office software, including word processing, spreadsheets, and email.
- Familiarity with office equipment and phone systems.
- Attention to detail and the ability to maintain accurate records.
- Ability to work both independently and as part of a team.
JOIN OUR LOCAL TEAM OF HVAC PROFESSIONALS.
At Heating + Air Paramedics, we're guided by our commitment to providing customers with thoughtful and knowledgeable guidance and service. We go into a home to help, not sell. Our customers can trust that they're getting the utmost expert workmanship, and it is our belief that a customer doesn't care how much you know until they know how much you care. In continuing to build our team, we're looking for professionals who value respect, take pride in their work, and always do the right thing.
DISCOVER A CAREER TO EXCEL AT
With training, licensing, and certification opportunities, you'll find yourself advancing fast with Heating + Air Paramedics. Whether you're interested in communications and sales or being in the field and providing expert guidance and solutions to our customers, there is a place for you on our team.