Position Summary
Administrative Assistants ensure the efficient day-to-day operation of the office, and support the work of management and other staff.

Required Qualifications
1-3 years’ experience working in an office setting Experience collaborating with others on projects Experience providing customer service Experience using computer programs for: word processing, databases, spreadsheets, email, and internet Experience using office equipment, including but not limited to: computer, voice messaging systems, fax, and photo copiers.

Preferred Qualifications
Bachelor’s degree in business or related field is preferred and/or an equivalent combination of education and experience (1 year of education is equivalent to 2 years of experience) Post-secondary education in business, computers, or clerical experience is an asset Experience coordinating travel arrangements for professional staff Administrative Assistants should demonstrate competence in some or all of the following: Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the organization. Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.