Position : Administrative Assistant

Location : Sparks, MD

Duration : 6 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Work days/hours: M - F dayshift, 8am - 5pm with some flexibility

Job Description:

• Administration is responsible for mailing letters, reconciling responses and follow up to non- responding customers for field corrective action to ensure compliance per all pertinent quality and regulatory requirements.
• This role will interact with multiple levels within the organization as well as customer facing.
• The associate must work independently with minimal supervision.

Duties and Responsibilities:

• Conducts all administrative activities such as faxing, mailing, and filing of recall notifications.
• Maintains customer responses and contact information for each recall event.
• Facilitates the replacement process with customer service and/or field service.
• Conducts recall effectiveness checks.
• Interacts with external customers in the field action process from inception to completion.

Qualifications:

• Microsoft office- specifically strong excel skills.
• Telephone skills a must.
• Organizational skills.