Office Manager - Swansea, IL
Medi-Plex Hospice
is a certified Medicare Home Health Agency that offers comprehensive home
health services to its clients. Quality care is the primary focus of our organization,
and we make every attempt to personalize our service to meet the needs of our
clients. It is important to us that service standards exceed the industry
average.
Medi-Plex Hospice is seeking an
Office Manager to join our team!
Responsibilities:
- Supervises
and trains all clerical staff in hospice agency
- Exhibits
excellent customer service skills
- Assists
office staff with secretarial aspects of office organization, including
but not limited to: filing, compiling charts, breaking down discharged
charts; keeping copies of agency paperwork and opening packets updated and
available for staff; ordering office equipment as necessary; reporting
equipment problems or malfunctions to appropriate personnel
- Answers
telephone inquiries and channels them appropriately
- Assists
with staffing/schedules as necessary. Coordinates with contract therapy
services as needed for scheduling visits
- Updates
patient information in the computer system, maintains active patient
records and active patient list
- Responsible
for monthly reports as requested by Administrator
- Responsible
for the Advisor Board Meetings which include sending notices, requesting
and scheduling the meal, copying information and policy changes for each
member
- Initiates
referral information if necessary; maintains and tracks all referrals made
to the agency
- Examines
all paperwork turned in for completeness, logs all visits on statistical
sheets, and maintains patient lists.
- Procures
requested information from charts as needed for ADR requests
- Participates
in case conferences, as needed
Qualifications:
- High
School graduate with the ability to efficiently manage staff and total
office organization.
- At
least one year of hospice experience preferred
- Computer,
secretarial, accounting, medical terminology, and billings skills are
desirable
- Good
communication skills and the ability to deal effectively with the staff
and public are very important
- Must possess a second form of ID (Social Security Card
or Birth Certificate
Please visit our careers page to see more job opportunities.
About Mediplex Hospice
Medi-Plex Hospice is a certified Medicare Home Health Agency that offers comprehensive home health services to its clients. Quality care is the primary...
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