Job Summary

Boatman Ricci is seeking a friendly, professional and organized Administrative Assistant to assist the Firm’s Director of People and Culture, as well as manage the Firm’s front desk twice a week and as needed. This role comes with plenty of opportunity for growth!  Please see the Firm’s “Blueprint” to learn more about the Firm’s Mission, Vision and Values.

Duties and Responsibilities

·        Preparation of Engagement Agreements.

·        Opening of new files/matters.

·        Answering phone calls.

·        Greeting clients.

·        Manage Shareholder calendar.

·        Processing of mail.

·        Assist with mailing or overnighting correspondence.

·        Client intake, consultation scheduling and confirming appointments.

·        Scanning and saving documents.

·        Maintenance of kitchen (restocking fridge and other areas as needed).

·        Maintenance of conference room.

·        Ordering Supplies.

·        Other responsibilities as needed from time to time.

Requirements and Qualifications

·        Experience with customer service is necessary.

·        Strong computer skills are necessary.

·        Some college or post-high school education preferred.

·        Strong interpersonal communication skills.

·        Possess Initiative, adaptability.

·        Must be exceptional on the phone.

·        Must be organized with the ability to prioritize and multitask.

·        Positive and professional.

·        Excellent written and verbal communication skills.

·        Strong attention to detail.

·        Legal experience is a plus but not required.

·        Proficiency in Microsoft Office

Expectations for a Collaborative Team Culture and Individual Excellence

Our Firm is dedicated to providing exceptional legal services to our clients, and we understand that achieving that goal requires a cohesive and collaborative team effort. Therefore, we are seeking individuals who can effectively work together, from administrative staff to legal assistants, paralegals, law clerks, associates, and partners, to manage complex communication dynamics and conflicts while consistently producing outstanding results aligned with client outcomes. Our team operates with the highest level of legal efficacy at prices that remain competitive in the marketplace.

Responsibilities for All Team Members:

a.   Communication Management: Foster open and effective communication channels among team members at all levels, ensuring that information flows smoothly and efficiently.

b.   Conflict Resolution: Proactively address conflicts and challenges that may arise within the team, seeking amicable resolutions and maintaining a positive and collaborative work environment.

c.    Team Collaboration: Encourage and facilitate teamwork, emphasizing the importance of mutual support, sharing knowledge and ideas, and leveraging diverse perspectives to achieve optimal results.

d.   Case Management: Coordinate efforts within the team to manage cases efficiently, ensuring deadlines are met, and client expectations are exceeded.

e.   Client-focused Approach: Maintain a deep commitment to understanding and meeting client needs, consistently delivering high-quality legal services that align with our clients' desired outcomes.

f.     Continuous Improvement: Actively participate in regular team meetings and training sessions to enhance skills, share best practices, and stay updated on legal developments and industry trends.

g.   Effective Use of Technology: Develop and maintain a level of proficiency with the Firm’s technology that allows team members to work efficiently, productively, and profitably within the Firm’s protocols and team dynamics.

h.   Ideal Personal Attributes for Each Team Member:

i.   Effective Communication: Exceptional verbal and written communication skills, enabling effective collaboration and client interactions.

j.   Conflict Management: Strong conflict resolution and problem-solving abilities, with the capacity to navigate challenging situations while maintaining professionalism and fostering positive relationships.

k.    Teamwork: Proven ability to work effectively in a team-oriented environment, valuing and leveraging the expertise and contributions of others.

l.   Legal Expertise (excluded for Administrative Staff): Comprehensive knowledge of relevant legal principles and practices, with the ability to apply them strategically to achieve client objectives.

m.   Time Management: Excellent organizational and time management/capture skills and habits, ensuring profitable and efficient handling of multiple tasks and priorities.

n.     Adaptability: Demonstrated flexibility and adaptability to evolving situations and changing client needs, remaining focused on delivering exceptional results.

o.   Professionalism: Uphold the highest ethical standards, maintaining confidentiality, and treating all team members and clients with respect and integrity.