Behind Every Successful Healthcare Team Is Someone Who Keeps Everything Moving.

Are You the Person Everyone Counts On to Keep Things Organized?

At Human Touch Home Health, we're looking for a dependable, detail-oriented, and proactive Administrative Assistant who enjoys staying organized, solving problems, and keeping a busy office running smoothly.

Our administrative team plays an essential role in supporting the healthcare professionals who provide compassionate care to patients in their homes.

We're looking for someone who can manage multiple priorities, communicate professionally, maintain accurate records, and take ownership of daily administrative responsibilities.

If you're the person who notices what needs to be done before someone asks, follows through on assignments, and takes pride in keeping things organized, we want to hear from you!

Position Details

Position: Administrative Assistant
Location: Richmond, VA
Employment Type: Full-Time
Work Setting: 100% On-Site
Schedule: Monday–Friday, 8:30 AM–5:00 PM

This is an in-office position. Remote and hybrid work arrangements are not available.

What Makes This Opportunity Worth Considering?

• Consistent Monday–Friday Schedule

• Full-Time Employment

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Paid Holidays

• Aflac Supplemental Insurance Options

• Supportive Healthcare Team Environment

• Opportunities to Develop Administrative and Healthcare Operations Skills

• Meaningful Work Supporting Patients and Healthcare Professionals

What You'll Be Responsible For

As our Administrative Assistant, you'll provide daily clerical, organizational, and operational support to help ensure our office functions efficiently.

Administrative & Office Support

• Answer incoming calls, direct inquiries, and provide professional customer service

• Greet visitors and assist patients, caregivers, and staff as needed

• Manage incoming and outgoing correspondence, emails, and office communications

• Maintain organized electronic and physical filing systems

• Prepare, scan, upload, and distribute documents

• Assist with scheduling meetings, appointments, and internal communications

• Monitor office supplies and assist with ordering when needed

Healthcare Office Coordination

• Support administrative and clinical staff with daily office operations

• Assist with maintaining accurate patient and employee documentation

• Communicate with field staff regarding administrative requests and documentation needs

• Help track outstanding paperwork and follow up on missing information

• Assist with data entry and record maintenance in agency systems

• Maintain confidentiality of patient and employee information in accordance with HIPAA and company policies

Organization & Follow-Through

• Prioritize assignments and meet established deadlines

• Maintain accurate logs, spreadsheets, and tracking reports

• Identify administrative issues and communicate concerns to management

• Follow up on assigned tasks to ensure completion

• Assist with special projects and additional administrative responsibilities as needed

What We're Looking For

Required Qualifications

• High school diploma or equivalent

• Previous administrative assistant, office support, or clerical experience

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office, including Word, Excel, and Outlook

• Strong data entry skills and attention to detail

• Professional telephone etiquette and customer service skills

• Ability to work independently and collaboratively

• Ability to manage confidential information appropriately

• Dependable attendance and punctuality

• Ability to work on-site in Richmond, VA, Monday through Friday, 8:30 AM–5:00 PM

Preferred Qualifications

• Previous experience in a healthcare or home health office

• Familiarity with medical terminology

• Experience with electronic medical records (EMR)

• WellSky/Kinnser experience

• Experience supporting multiple departments in a fast-paced environment

The Right Person for This Role

We're looking for someone who:

• Doesn't wait to be reminded about every assignment

• Understands that accuracy matters just as much as speed

• Can handle interruptions without losing track of priorities

• Communicates clearly and follows through

• Takes initiative and looks for ways to improve daily operations

• Understands that teamwork and professionalism are essential in healthcare

You don't have to know everything on your first day, but you do need to be willing to learn, take initiative, and be accountable for your work.

Why Your Role Matters

While our nurses and therapists are providing care in patients' homes, our administrative team helps keep the office organized and the information flowing.

Every answered phone call, completed document, updated record, and resolved administrative issue contributes to a better experience for our patients and staff.

At Human Touch Home Health, administrative support isn't just paperwork. It's an important part of delivering quality patient care.

Ready to Be Part of the Team?

If you're organized, dependable, professional, and ready to contribute to a growing healthcare environment, we'd love to hear from you.

Bring Your Organization, Initiative, and Attention to Detail to Human Touch Home Health.

Apply today to be considered for our full-time Administrative Assistant opportunity in Richmond, VA!

Human Touch Home Health is an Equal Opportunity Employer.