Employment Type:

Shift:

Description:

Senior Administrative Assistant – Medical Records & Scheduling

Eddy SeniorCare PACE – Rotterdam or Latham 

Full Time Days, Monday -Friday

Help Older Adults Stay Independent in Their Communities

Are you highly organized, great with people, and energized by keeping complex schedules running smoothly?

At Eddy SeniorCare PACE, you'll play a vital role in helping older adults receive the medical care and services they need to remain healthy, independent, and living safely at home. Every specialist appointment, diagnostic test, transportation arrangement, and medical record you coordinate helps make a difference in a participant's life.

If you enjoy problem-solving, multitasking, and being an essential member of a collaborative healthcare team, we'd love to meet you.

What You'll Do

As a Healthcare Scheduling & Administrative Coordinator, you'll serve as the central hub connecting participants, caregivers, providers, transportation services, and our interdisciplinary care team.

Key Responsibilities

• Coordinate specialist appointments, diagnostic testing, imaging services, and medical procedures
• Arrange transportation and ensure participants have everything they need for successful appointments
• Communicate appointment details to participants, caregivers, providers, and internal care team members
• Track cancellations and missed visits and proactively reschedule appointments
• Serve as a welcoming first point of contact for participants, visitors, and healthcare partners
• Answer phones, assist participants, and support front desk operations as needed
• Collaborate with nurses, social workers, providers, therapists, transportation staff, and other team members
• Support enrollment, authorizations, reporting, and other administrative functions

What We're Looking For

• Associate degree or equivalent combination of education and experience
• Strong organizational and multitasking skills
• Excellent customer service and communication skills
• Ability to manage competing priorities in a fast-paced healthcare environment

Preferred

• Experience in healthcare scheduling, medical records, medical office administration, or patient access
• Knowledge of electronic medical records (EMR)
• Familiarity with medical terminology
• Understanding of HIPAA and patient confidentiality requirements

Why You'll Love Working Here

Make a Difference

Every day, your work directly supports older adults in receiving the care they need to remain independent and engaged in their communities.

Stable Schedule

Enjoy a predictable Monday-Friday daytime schedule with no evenings, weekends, or holidays regularly required.

Team Environment

Work alongside a supportive interdisciplinary team dedicated to exceptional participant care.

Meaningful Career Growth

Develop expertise in healthcare operations, care coordination, scheduling, medical records, and participant services.

About Eddy SeniorCare PACE

Eddy SeniorCare PACE (Program of All-Inclusive Care for the Elderly) provides comprehensive healthcare and supportive services that help older adults remain living safely in the community rather than in a nursing home. Our participants are at the center of everything we do.

Location: Rotterdam or Latham, NY
Schedule: Full-Time Days, Monday-Friday

Join a team where organization, compassion, and attention to detail truly make a difference. Apply today!

Pay Range: $18.50 - $25.92

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.