Description

West Shore Community College (WSCC) seeks a highly organized and detail orientated individual to fill the role of Public Safety Administrative Assistant. This dual-support role provides vital administrative and operational assistance to our Public Safety programs (including EMS and Fire and Criminal Justice) and assigned Workforce Development (WD) initiatives. This role is responsible for coordinating communications, managing day-to-day office operations, and preparing reports and correspondence for both internal and external stakeholders. The position supports faculty and staff by organizing logistics for training sessions, managing course materials, and facilitating student communications. Additionally, the role assists in the planning and execution of customized training and learning programs offered through WD. This position reports to the Director of Emergency Medical Services and Fire and works with Criminal Justice and Workforce Development leadership to prioritize assigned responsibilities.

For best consideration, submit below materials by November 23, 2026. Review begins immediately and will continue until position is filled.

• West Shore Community College application  
• Letter of application specifically addressing the areas of responsibility and qualifications  
• Resume 

Job Duties

• Serve as the primary point of contact for the Riemer Regional Public Safety Training Center, supporting the Director of EMS and Fire, the Director of Criminal Justice and Workforce Development leadership.
• Compile, enter and safeguard confidential files, grades and student records within required state training databases in strict compliance with FERPA and records retention laws.
• Coordinate campus facilities needs including specialized scheduling for the driving pad, simulators and external agency usage.
• Manage the end-to-end processing of student registrations, course payments, and purchasing requests within the EMS and Fire, Criminal Justice and Workforce Programs, while calculating instructor contact hours to prepare HR contracts.

Qualifications

Required Education/Experience

• Associate degree in office administration, business, or a related field, or an equivalent combination of education and progressively responsible administrative-support experience.
• Must have exceptional customer-service experience.

To be the best fit for this position you need:

• Exceptional customer service under pressure
• The ability to assist multiple departments and directors
• Attention to compliance and data integrity
• Strong organization skills

Compensation: Starting hourly rate $17.85 or above (commensurate with skills/experience). 
Full benefit package including health/dental/vision insurance, retirement, wellness center access, educational assistance, WSCC tuition waiver for employee/dependents, generous paid time off.