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The Employment Security Department (ESD) is seeking a collaborative, detail-oriented, and highly organized professional to serve as an Administrative Assistant.
The ideal candidate is an adaptable problem-solver who brings calm, clarity, and professionalism to everyday operations and customer interactions. You are inclusive, equity-minded, and skilled at building positive relationships with diverse internal and external stakeholders—even in high-stress situations. You excel at balancing multiple priorities, navigating administrative systems, and translating complex processes into organized, secure tracking mechanisms to support your team.
This position is expected to work a hybrid schedule, with one day of telework and four days at the WorkSource office in Lacey. Final schedule will be determined by the supervisor.
As an Administrative Assistant, you will provide critical administrative and secretarial support to Regional Operations Managers and WorkSource Offices. Your work directly contributes to healthy communities by ensuring local teams have the operational support, resources, and coordination needed to improve economic security across Washington. Operating in a dynamic environment, you will handle varied administrative tasks spanning fiscal monitoring, personnel logistics, data tracking, and customer service. This role requires strong judgment, excellent communication skills, and a commitment to maintaining confidentiality and operational efficiency.
Additionally, some of your duties include:
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Required Qualifications:
Option 1: Four (4) years equivalent education/experience.
Option 2: High school diploma or equivalent
AND Three (3) years of clerical, office or administrative experience.
Option 3: Associate’s degree in business administration, public administration, or a closely related field may substitute for experience.
AND One (1) year of experience as an Administrative Assistant 2
OR Two (2) years as an Administrative Assistant 1.
Required equity competencies:
The required experience includes:
Preferred/Desired Qualifications:
Special Requirements/Conditions of Employment:
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter* and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Why work with us?
Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson (360-742-8208), the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.