Technology Administrative Assistant

About Northwest Florida State College:

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Salary: $33,334

Job Description:

The Technology Administrative Assistant is directly accountable to the Chief Information Officer for the following duties and responsibilities:   

The individual filling this position is expected to play a positive role in helping the College change as necessary to carry out its mission effectively. 

Duties and Responsibilities:

• The Technology Administrative Assistant performs routine Information Technology processes, basic troubleshooting, and clerical functions in support of the Chief Information Officer while also helping coordinate Information Technology responses to the user community. 
• Assist the Chief Information Officer by coordinating and managing routine departmental processes. 
• Serve as contact for callers and visitors. 
• Maintain appointment calendar for the Chief Information Officer; set up meetings, coordinating times and locations. 
• Consult with the user community to verify that Information Technology is meeting their expectations. 
• Support the Chief Information Officer in coordinating Information Technology resources in response to large-scale projects. 
• Provide basic end-user technical assistance 
• Provide technical assistance to all users of computer services when hardware/software problems are encountered. 
• Handle incoming and outgoing mail; date-stamp incoming mail and distribute as needed. 
• Input requisitions for ordering items, blanket purchase orders, etc. 
• Maintain and order office supplies. 
• Make travel arrangements, prepare necessary paperwork, and process all related transactions. 
• Maintain routine and confidential office files. 
• Perform other duties as assigned by the Chief Information Officer. 

Benefits:

• Health insurance for employee and dependent coverage available.
• College-paid basic life insurance for employee with additional coverage for employee and/or dependents at employee's expense
• College-paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
• Optional dental and vision insurance at employee's expense
• Paid leave accrual (sick and vacation/annual leave) 
• Paid time off for designated holidays, winter break, and spring break
• 36-hour, 4-day workweek (Monday - Thursday) available to many departments 
• Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events

Requirements:

• High school diploma or equivalent required. Associate's degree or higher preferred. 
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required. 
• Excellent customer service skills. 
• Work experience in the higher education setting preferred. 
• Demonstrated excellence in written and oral communication 
• Knowledge of computers and software. 
• Ability to identify and define user hardware/software needs. 
• Strong interpersonal and organizational skills.

• Ability to manage multiple priorities and assign resources as appropriate. 

Additional Information:

Classification: Career Service

Grant Funded: N

Location:  Niceville

FLSA Status: Non-Exempt

Application Deadline: Open until filled. Review of applications will begin immediately.

Application Instructions:

All sections of the application must be completed.

In addition to the application, please submit the following:

1. Northwest Florida State College Application
2. Resume
3. A cover letter explaining why you consider yourself qualified for this position
4. Copies of unofficial transcripts (All degrees must be from a regionally accredited postsecondary institution.)

*The maximum allowable size for uploading documents is 10 MB. Documents exceeding 10 MB must be scanned at a lower resolution or divided into separate pages to reduce file size.

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director.  
 
Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, or any other legally protected classification in its employment practices or its educational programs or activities. For more information, please visit nwfsc.edu/nondiscrimination. Por favor llame a la Oficina de Admisiones de Northwest Florida State College al 850-678-5111 para obtener materiales de la Universidad en Español.