• Provide executive support to the Chief Accounting Officer, Chief Human Resources Officer, and Executive Vice President of Technology, including calendar management, meeting coordination, travel arrangements, executive communications, and expense report preparation and submission.
• Support executive-led projects and initiatives by tracking deliverables, monitoring milestones, maintaining status updates, and following up with stakeholders to ensure deadlines and commitments are met. Focuses on coordinating progress and driving follow-through rather than developing project plans, defining project scope, or managing formal project methodologies.
• Serve as a coordination resource for executive-led initiatives, helping maintain visibility into progress, outstanding items, and upcoming deadlines.
• Provide status updates, meeting notes, action-item tracking, and executive reporting to support informed decision-making.
• Coordinate cross-functional initiatives involving Human Resources, Finance, Technology, Operations, and other corporate departments.
• Assist with executive presentations, reports, dashboards, meeting materials, and communications.
• Organize leadership meetings, off-site events, training initiatives, department programs, and corporate office activities.
• Ideate, plan, and coordinate employee engagement activities, recognition programs, social gatherings, celebrations, and other culture-building initiatives that bring company culture to life within the corporate office.
• Utilize AI tools such as Microsoft Copilot, ChatGPT, Claude, and related technologies to improve efficiency and create executive-ready deliverables.
• Maintain strict confidentiality of sensitive employee, business, financial, and executive information.
• Identify opportunities to improve processes, increase efficiency, and enhance coordination across supported departments.

Ideal Candidate Profile

• Experienced Executive Assistant with the ability to support multiple senior leaders simultaneously.
• Strong coordinator who excels at tracking deliverables, following up on commitments, and ensuring deadlines are met.
• Highly organized with exceptional attention to detail and prioritization skills.
• Advanced proficiency with Microsoft Office, Teams, PowerPoint, Excel, and AI-enabled productivity tools.
• Professional, adaptable, collaborative, and service-oriented.
• Strong executive presence and ability to interact confidently with senior leaders and stakeholders.
• Enjoys creating positive employee experiences and helping bring company culture to life through employee engagement initiatives, social events, and recognition programs.
• Capable of anticipating needs, solving problems proactively, and executing with minimal direction.

Required Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Finance, Accounting, Information Systems, or a related field preferred.
• In lieu of a degree, three (3) or more years of progressive experience supporting senior executive administration, business operations, hospitality operations, finance, accounting, technology, project coordination, human resources, talent acquisition, learning and development, or related business functions will be considered.
• Advanced proficiency in Microsoft Office Suite and AI, including Claud/Chat GPT, Excel, PowerPoint, Outlook, Teams, and Word.
• Strong organizational, planning, and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting C-suite or senior executive leadership teams.
• Hospitality industry experience preferred.
• CAPM, PMP, or similar certification is a plus.
• Bilingual skills are a plus. (English & Spanish) 

Core Competencies

• Executive Support & Relationship Management: Ability to effectively support multiple senior executives by anticipating needs, managing priorities, exercising sound judgment, and maintaining professionalism in all interactions. Builds trusted relationships with leaders and stakeholders while ensuring a high level of responsiveness, discretion, and service.
• Organization & Prioritization: Demonstrates exceptional organizational skills and the ability to manage multiple priorities simultaneously. Effectively coordinates competing deadlines, tracks commitments, and ensures timely completion of critical deliverables.
• Project Tracking & Accountability: Supports executive-led projects and initiatives by tracking deliverables, monitoring milestones, maintaining status updates, and following up with stakeholders to ensure deadlines and commitments are met. Focuses on coordinating progress and driving follow-through rather than developing project plans, defining project scope, or managing formal project methodologies.
• Executive Administration & Expense Management: Provides comprehensive administrative support, including calendar management, travel coordination, meeting logistics, executive communications, and the preparation and submission of expense reports. Maintains accuracy, organization, and attention to detail while supporting multiple executives.
• Communication & Executive Presence: Communicates clearly, professionally, and confidently with leaders at all levels of the organization. Produces executive-level presentations, reports, correspondence, and meeting materials with a high degree of quality and professionalism.
• Technology & AI Proficiency: Demonstrates advanced proficiency with Microsoft Office Suite, Microsoft Teams, and AI-powered productivity tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, and similar technologies. Leverages technology to improve efficiency, organization, data analysis, and decision-making.
• Problem Solving & Critical Thinking: Identifies challenges, gathers information, evaluates options, and implements practical solutions with minimal direction. Anticipates potential issues and proactively addresses them before they impact business objectives.
• Confidentiality & Professional Judgment: Handles sensitive employee, executive, financial, and business information with the highest level of discretion, professionalism, and integrity. Exercises sound judgment when managing confidential matters and executive communications.
• Collaboration & Stakeholder Management: Builds strong working relationships across Human Resources, Finance, Technology, Operations, and other corporate functions. Facilitates communication, encourages alignment, and supports successful execution of shared priorities.
• Employee Engagement & Culture Building: Plays an active role in bringing company culture to life within the corporate office through the ideation, planning, and coordination of employee engagement activities, recognition programs, social gatherings, celebrations, team-building events, and other initiatives that foster collaboration, connection, and a positive employee experience.
• Adaptability & Agility: Thrives in a dynamic environment with changing priorities and competing demands. Maintains flexibility, resilience, and a positive approach while managing multiple responsibilities.
• Attention to Detail & Execution: Maintains a high level of accuracy and follow-through while managing executive support responsibilities, communications, reporting, meetings, travel arrangements, expense reporting, and initiative-related activities. Ensures quality and consistency across all deliverables.
• Accountability & Sense of Urgency: Takes ownership of assigned responsibilities and follows through on commitments. Proactively monitors deadlines, escalates risks when appropriate, and helps ensure key priorities are completed in a timely manner.

Work Environment

• In-Office Presence: This position is based in the Dallas Corporate Office and is expected to work onsite a minimum of three (3) days per week to effectively support executives, coordinate meetings and initiatives, collaborate with stakeholders, and actively participate in employee engagement and culture-building activities.
• This role frequently supports leaders and initiatives that benefit from in-person collaboration, relationship building, planning sessions, executive partnership, employee engagement activities, and corporate office events.

Compensation & Benefits

• Base Salary: $85,000 - $95,000 commensurate with experience, qualifications, and market alignment
• Bonus: Up to 10% Annual incentive plan tied to performance metrics 
• Health Benefits: Medical, dental, and vision insurance
• Retirement: 401(k) with company match
• Time Off: Paid vacation, holidays, and personal days
• Perks: Discounted hotel stays across the portfolio
• Growth: Career development and advancement opportunities
• Culture: People-first environment focused on excellence and innovation

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.