Community Health Network of CT is currently seeking seven (7) QM Administrative Assistants to support the 2027 HEDIS® audit process. These temporary assignments will begin in January 2027 and continue through late April/early May 2027. This position is based on-site at our Wallingford, CT office. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.
Important: These roles will be filled through selected staffing agencies. Please be sure to indicate the staffing agency you are working with on your application.
Duties and Responsibilities:
- Assist the Quality Management Department in obtaining medical health records from medical provider offices/locations for the annual HEDIS® data collection review
- Communicate directly with provider offices in pursuit of medical records – via phone, email, fax, and mail
- Perform clerical duties – scanning and faxing
- Organize files/medical records electronically; collect, sort, assemble and save appropriately
- Maintain organization of assignments within HEDIS® specific software/data entry system
- Assist abstractors (nurses) with record retrieval, phone calls and claims lookup
- Maintain medical record confidentiality
- Collaborate with other members of the administrative team
Preferred Qualifications/Experience:
- Strong Microsoft Office skills, particularly Excel and Word
- Previous experience with a variety of software such as database, document management, outlook, etc.
- Experience with making and receiving phone calls to healthcare organizations
- Ability to learn and follow specific processes and procedures laid out by the department
- Ability to adapt to sudden changes of responsibility/assignments
- Previous experience in healthcare, administrative tasks or with HEDIS
- Strong organizational skills
- Reliable Transportation
- Reliable Home Internet during inclement weather
We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.
We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.