Company :
Allegheny Health Network
Job Description :
GENERAL OVERVIEW:
Performs secretarial functions to provide daily operational and administrative support for the department or clinical office.
ESSENTIAL RESPONSIBILITIES:
- Operates office equipment, such as voice mail messaging systems and uses word processing, spreadsheet, or other software applications to perform the secretarial functions to support the daily operations. 30%
- Answers telephones and directs calls to appropriate staff. Receives and routes messages or documents to appropriate staff. 20%
- Sorts and distributes incoming mail and administers outgoing mail. 15%
- Compiles, records and maintains file, reports and/or correspondence. Transmits correspondence by mail, e-mail or fax. 15%
- May greet visitors, ascertain purpose of visit and direct them to appropriate staff. If in a clinical office, may interview patients to complete documents, case histories, or forms, such as intake, claims or insurance forms. 10%
- Depending on location, may schedule and confirm departmental meetings, diagnostic appointments, surgeries, or medical consultations. 10%
- Performs other duties as assigned or required.
QUALIFICATIONS:
Minimum
- 2 years secretarial experience
Preferred
- Associate's Degree from a business/secretarial school or Medical Assistant program
- Experience with various computer software programs and medical terminology
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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About Highmark Health
A world where everyone embraces health. We’re a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. We're inspired by a bold mission - to create a remarkable health experience, freeing people to be their best. Based in Pittsburgh, Pa., our 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Our businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. We are committed to being open, inclusive and supportive to all. Our workforce includes talented people from every background. We welcome and value new ideas, different experiences and fresh perspectives.
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