As an Office Manager, you will:

• Assist in directing and conducting studies and analyzes and develops methods to improve the overall accuracy, adequacy, and timeliness of substantive technical and administrative programs within the assigned post of duty location. Apply qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of substantive management processes and systems.
• Review and analyze the effectiveness of operating procedures, workflow, inter-functional coordination, and organization of assigned post of duty (POD) operations through personal observation, conferences, and status reports and data. Prepare resulting documents from these reviews, and report on progress toward achievement of program initiatives and subsequent recommendations.
• Assist in directing all of the administrative/resources management activities necessary for the successful operation of the assigned POD, which may include support of Area Counsel(s), including Budget and Financial Management, Personnel Management and Administration, Facilities Management, etc. Provide advice and assistance to management in the above areas, as well as provide information, answer questions, and resolve complaints for his/her assigned POD and Area Counsel(s).
• Assess the impact of new or modified requirements affecting the offices, develop and implement plans to meet substantial changes in workload requirements, and propose and justify revisions to staffing levels, work priorities, and work processes to implement new or modified requirements; revise work schedules and adjust workloads appropriately to improve work flow and services rendered; plan, direct, assign, and review the work of the assigned staff for technical accuracy.

This is not an all-inclusive list.

Conditions of employment

• Refer to "Other Information"
• Click "Print Preview" to review the entire announcement before applying.
• Must be a U.S. Citizen or National
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Undergo an income tax verification.
• Subject to a 1-year probationary period (unless already completed).
• Subject to a 1-year supervisory or managerial probationary period (unless already completed).
• Obtain and use a Government-issued charge card for business-related travel.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See "Required Documents" for a list of document requirements for all employment authorities.

• • 30 Percent or More Disabled Veterans
  • Career Transition Assistance Program
  • Competitive Transfer
  • Current Chief Counsel Employee
  • Current IRS Employee
  • Interagency Career Transition Assistance Plan
  • Land Management
  • Military Spouses
  • Non-Competitive Federal Employee
  • OPM Interchange Agreement and Other Miscellaneous Authorities
  • Persons with Disabilities, Schedule A
  • Veterans Employment Opportunities Act
  • Veterans Recruitment Authority

In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

To qualify for this position of Office Manager you must meet the qualification requirements listed below by the closing of this announcement:

For GS-11:
Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Gathering data to estimate resource requirements; preparing in-depth reports to track progress of current goals; and procuring office resources to include contractor support services and office supplies. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-09. OR

Education Substitution: You may substitute education for specialized experience as follows: Ph.D. or equivalent doctoral degree; OR
three full years of progressively higher-level graduate education leading to such a degree. Qualifying fields of study include: Business Administration, Business Management, Organizational Leadership, Organizational Management, or a related field. OR

Combination of Education and Experience: You may qualify by a combination of experience and education: Options for qualifying based on a combination are identified in the online questions.

NOTE: If qualifying based on education, your transcripts will be required as part of your application package.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Time in Grade Requirement for GS-11: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).