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The Electrophysiology Administrative Assistant in the Division of Cardiovascular Medicine within the Department of Internal Medicine provides comprehensive administrative, operational, and business support to electrophysiology faculty members. This position supports the daily business functions for eleven faculty members and serves as a central resource for coordinating clinical scheduling, faculty support, financial transactions, human resources processes, facilities and space needs, communications, and event logistics.
40%: Utilizes scheduling/template software, takes the lead with creation/management of division clinical schedules which may include physician schedules and call schedules, maintains the block schedules, ensuring schedules are entered correctly in the appropriate scheduling system; enters new/changes of schedule into system; Leverages knowledge of provider expertise, physician availabilities and preferences, planned time off and historical patterns, to create schedules that meet the clinical obligations of the division; First line communicator with physicians on schedules/locations as well as issues/concerns regarding scheduling; primary resource for scheduling urgent or special request patients, and management of priority scheduling projects; escalates patterns and significant issues to the Division Director, Division Administrator, and Program Manager; Evaluates and monitors ongoing template changes to ensure compliance with revenue cycle management initiatives; Monitors day to day access availability utilizing prospective reporting metrics; May produce reports as directed.
30%: Provides administrative support to the Electrophysiology Cardiologist faculty including calendar management and travel coordination; completes project work as assigned by Division Administrator and Program Manager. Other duties as assigned.
30%: Coordinates and monitors daily administrative and business activities & services including financial, human resources, outreach & marketing, and facilities & space, in collaboration with Administrative Manager; implements, evaluates and modifies administrative policies & procedures; assists with identifying and resolving operational concerns and ensures appropriate actions are taken; reviews, screens and triages correspondence, inquiries and concerns to appropriate individual to further investigate and resolve; provides technical and administrative guidance; researches, collects and compiles information as requested to develop complex departmental reports, aid departmental leadership in strategic planning process, and for decision making purposes; conveys directives from department leadership; acts as department’s travel, eRequest and Human Resources Action (HRA) initiator; serves as liaison with university offices, faculty, staff and outside agencies.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
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