Description

The Administrative Assistant, Regional Locations provides day-to-day administrative and clerical support for the Associate Dean, Regional Locations and Beavercreek, Bellefontaine, and Xenia staff. This position serves as the Beavercreek location's frontline to students, faculty, staff, and the general public. This position performs a wide variety of administrative support services, all of which contribute to the efficient and professional operation of the Regional Locations. 

Shift: Monday - Friday; 7:30am - 4:30pm. Evenings and weekends, as needed. 
Location: Beavercreek

This position is eligible for limited telecommuting opportunity on Fridays, with approval. This is subject to change pending College needs.

• Provides frontline customer service for visitors, students, faculty, and staff at the Beavercreek location.
• Receives and directs all incoming phone calls for the Beavercreek location and routes inquiries to the appropriate office or individual.
• Receives and distributes student information to appropriate faculty and staff members, including student assignments and other student-related documents.
• Provides general support to Student Services.
• Provides general administrative support for the Associate Dean, Regional Locations, and the Beavercreek, Bellefontaine, and Xenia staff.
• Performs office management duties, including:
  • Setting up Beavercreek faculty mailboxes each term and serving as the point of contact for faculty and staff administrative needs.
  • Organizing the office, ordering supplies, and entering procurement requests in Self-Service.
  • Attending meetings; recording, preparing, and distributing meeting minutes; and assisting with special events.
  • Handling deliveries, vending issues, and inquiries from outside solicitors.
  • Assisting with scheduling meetings.
  • Creating and maintaining distribution lists.
• Provides services to current students, including creating and distributing photo ID cards and directing students to appropriate individuals and offices.
• Schedules and facilitates college representative visits.
• Performs other duties as assigned by the supervisor.

Knowledge and Skills

Experience
Six months to two years of similar or related experience.

Education
A high school education or GED. Certificates, Licenses, and Registrations: Requires travel to multiple campus locations; a valid driver's license and/or dependable transportation is required.

Interpersonal Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

• Accountability: Takes responsibility for personal actions, including completing tasks accurately and on time; arriving at designated work and meeting locations as scheduled; and being prepared to perform assigned duties and participate in activities.
• Communication Skills: Demonstrates strong collaboration skills and communicates effectively, both verbally and in writing.
• Compliance: Effectively analyzes, interprets, and adheres to mandated policies, procedures, and regulations.
• Culture of Care: Cultivates a supportive environment through the implementation of a trauma-informed culture of care.
• Customer Service: Provides exceptional service to internal and external customers in an efficient, timely, and professional manner while maintaining a professional appearance.
• Ethics: Demonstrates honesty, integrity, and sound business principles in decision-making and communication with others.
• Leadership: Provides leadership and guidance to staff; effectively delegates responsibilities and holds others accountable in a manner that fosters confidence and mutual respect.
• Reliability: Completes work accurately and on time with attention to detail; demonstrates dependability, flexibility with work schedules as needed, and the ability to identify and resolve problems.
• Team Environment: Collaborates effectively with colleagues to foster a respectful, inclusive, and supportive workplace that advances the College's mission, vision, and goals.
• Technology: Demonstrates proficiency in Microsoft Office applications; is familiar with a variety of software programs and willing to learn new technologies as needed.
• Time Management: Highly organized with strong time-management skills and the ability to effectively prioritize and manage multiple responsibilities.

Physical Requirements

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work.

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.