Duties And Responsibilities
Administrative Oversee day-to-day operations of the office of the Vice President for Student Success and provide support to the Office of the Dean of Students. Communicate Student Success priorities and assignments to the VPSS Cabinet and direct reports. Act as the primary contact for the office of the Vice President with outside organizations, university offices, colleges, and departments. Maintain supportive relationships with Student Success departments, colleges and department offices, faculty, staff, students, and the community. Respond to inquiries requiring detailed knowledge of university policies and procedures within the scope of the Vice President for Student Success. Research, prioritize, and follow up on issues and concerns addressed to the Vice President, including those of a sensitive and/or confidential nature. Respond verbally or in writing to inquiries, complaints, or problems. Handle confidential information and understand the importance of maintaining confidentiality to abide by data-protection laws. Attend executive meetings and contribute to administrative initiatives, policies, and decisions. Attend meetings on behalf of the Vice President, as requested. Supervise, oversee, and coordinate the office administrative support staff, including management, training, evaluation, scheduling, and prioritizing work assignments for effective office workflow. Direct and/or coordinate office of the Vice President personnel matters, recruiting and new hire actions, interviewing, and selecting new staff. Oversee calendars and schedules for executive and administrative personnel, including arranging travel. Create and maintain unit documents such as personnel records, manuals, procedure documents, and other relevant records; ensure adherence to policy and procedure and monitor/check for accuracy Coordinate printing of publications of materials under the VPSS ; serve as liaison between the Vice President and the university administration, faculty, staff, and general public. Serve as the liaison for both the strategic budget partner ( SBP ) and the human resources business partner ( HRBP ) assigned to Student Success. Meet regularly with the HRBP and review Student Success-related personnel forms for the vice president’s approval. Ensure payroll actions are aligned with any relevant approved plan, budget, goals, and priorities set by the Vice President. Assist with interoffice needs of shared partners. Perform all other administrative duties as assigned. Project and Event Management Coordinate, schedule, and track the progress of specialized work projects or functions in the Office of the Vice President. Plan, execute, and manage assigned projects, ensuring successful outcomes, on-time completion, and alignment with strategic goals. Establish priorities, deadlines, and coordinate personnel. Collaborate closely with team project members to identify and quickly address problems. Establish planning objectives for interdisciplinary, high-level campus projects by identifying key issues, approaches, and performance metrics. Develop and coordinate various initiatives and events. Assessment Coordinate systems and procedures to assess student learning outcomes and maintain a culture of meaningful assessment in Student Success. Work with the Vice President for Student Success Cabinet ( VPSS Cabinet) to provide training for staff around assessment activities. Collaborate closely with the Vice President and Accreditation Liaison Office on accreditation reporting and the development and maintenance of institutional structures to demonstrate institutional effectiveness and mission fulfillment. Attend trainings and conferences to develop and maintain expertise related to NWCCU accreditation and NASPA / ACPA learning outcomes assessment and development. Work with the University Data and Analytics to obtain data and information for reports needed for accreditation, program review, evaluation, and assessment activities. Coordinate Student Success internal institutional reporting requests.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.