Office Manager

Santa Fe Springs, CA | Industrial & Commercial Access Solutions

About the Role

Sky Climber Access Solutions is seeking a highly organized and customer-focused Office Manager to support branch operations in our Santa Fe Springs, CA location. This role is responsible for maintaining office systems, supporting branch administrative functions, and ensuring operational processes are completed accurately and efficiently across rental, sales, and service operations.

The Office Manager plays a critical role in supporting customers, sales teams, operations, and branch leadership while helping maintain strong organizational standards, accurate reporting, and responsive customer service. This position is ideal for an individual who thrives in fast-paced construction, rental, or industrial environments and can effectively manage multiple priorities while maintaining professionalism and attention to detail.

This is a full-time salaried position working Monday through Friday.

What You’ll Do

• Maintain office operations, procedures, and administrative systems to support efficient branch performance
• Assist customers and business partners while ensuring timely and professional customer service
• Order, review, and approve office and operational supply requisitions
• Process accounts payable activities and ensure vendor invoices are submitted accurately and on time
• Manage record retention, file maintenance, document retrieval, and office organization
• Implement and maintain office systems, administrative procedures, and equipment coordination
• Enforce company policies, standards, and branch operational procedures
• Process accounts receivable functions including invoicing, collections, and customer payment processing
• Manage rental contract entry and maintain accurate inventory data within company systems
• Process rental returns and ensure adjustments are completed according to established procedures
• Manage sales orders and work orders to ensure accurate and timely processing
• Produce sales, rental, and operational reports for management review
• Analyze reporting trends and provide accurate operational data to branch leadership
• Manage cycle billing, freight billing, and branch correspondence distribution
• Provide administrative support to sales and operations teams
• Maintain office supply inventory and support administrative HR functions
• Submit payroll timesheets by required bi-weekly deadlines
• Perform additional duties as assigned

Qualifications & Experience

• Associate degree required; Bachelor’s degree preferred
• Minimum three (3) years of construction billing experience required
• Experience with accounts receivable, collections, and customer invoicing processes
• Familiarity with liens, pay applications, OCIPs, and insurance certificates preferred
• Previous inventory control experience preferred, ideally within rental or construction environments
• Experience in equipment rental industry billing strongly preferred
• Strong customer service and communication skills
• Strong organizational skills with the ability to multitask in fast-paced environments
• Self-starter capable of working independently with minimal supervision
• Experience with Systematic or similar software platforms preferred
• Proficiency with Microsoft Office required
• Bilingual skills are a plus

Work Environment & Additional Requirements

• Ability to work in a fast-paced, dynamic office environment
• Strong attention to detail and ability to manage multiple priorities simultaneously
• Occasional travel may be required for training or company meetings

Benefits

• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program
• Paid time off

About Sky Climber Access Solutions

Sky Climber Access Solutions provides engineered access equipment, scaffolding solutions, and specialized support services for commercial, industrial, and infrastructure projects throughout North America. With decades of experience supporting work at height, Sky Climber is recognized for its commitment to safety, customer partnership, and operational excellence.

Sky Climber is an Equal Opportunity Employer and is committed to maintaining a safe, professional, and inclusive workplace for all employees.