Job Summary
The University of Utah College of Social Work is seeking a talented, energetic professional to provide admissions leadership and support in a fast-paced, customer-focused, and professional environment. The position requires extensive in-person, phone, and email interaction with prospective students, student applicants, faculty, and other University and College staff. Candidates must have strong communication and customer service skills; organization and project management skills; and effective collegial and team player skills—capable of handling multiple tasks, projects, and relationships at one time.
Responsibilities
Responsibilities Under the direction of the program directors, this position will: Advise and counsel prospective students and student applicants on the admissions process. Develop knowledge of OnBase admissions enrollment management system; serve as technical support for these systems and liaison with university and other student services offices as necessary; work with faculty and staff to streamline admission processes; serve as technical lead for OnBase Maintain interpersonal communication and engagement with prospective students and student applicants via in-person, phone, and/or email as it relates to admissions. Calculate student applicants’ cumulative GPA and verify student applicants’ completion of pre-requisite requirements. Lead, organize, and facilitate admission information sessions for prospective students and student applicants. Collaborate with advising on recruitment efforts including attendance at job fairs and communication with prospective students at these events. Lead and organize new student orientations for newly admitted students into the academic programs. Collaborate with personnel on the maintenance, monitoring, troubleshooting, and updating of the admissions enrollment management system. Review and verify student applicants’ submission of application material into the admissions enrollment management system. Provide administrative support, including scheduling admission meetings, attending admission meetings, developing and distributing meeting agendas, constructing and distributing meeting minutes, and constructing and distributing handouts, etc. Provide administrative support to members of the admissions committee in accessing and utilizing the admissions enrollment management system. Provide administrative support in the form of data collection, analysis, and reporting on admissions—accepted, declined, demographics, etc. Provide administrative support to members of the admissions committee in accessing and utilizing the admissions enrollment management system. Lead and facilitate the development of other admissions personnel on admissions procedures and tools. Act as liaison between program directors, admission committees, and individual members of the admission committees on reviewing and updating admission procedural matters and documents. Refer prospective students and student applicants onto academic advisors when inquiries are related to the academic programs. Inform the academic advising unit of newly admitted students into the academic programs. Develop, monitor, and update the admissions website page for the academic programs. Other duties as assigned This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Administrative Assistants, II: Requires at least 1 year of related experience. Administrative Assistants, III : Requires 3+ years of related experience. Administrative Assistants, IV: Requires 5+ years of related experience.
About The University of Utah
Founded in 1850, The University of Utah is the flagship institution of higher learning in Utah, and offers over 100 undergraduate and more than 90 graduate degree programs to over 30,000 students. As a preeminent research and teaching institution, the University cultivates an academic environment in which the highest standards of intellectual integrity and scholarship are practiced.