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Pueblo School District 60
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May 20, 2026
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Program Support Administrator
Location/Schedule: Winston-Salem, NC; Typical hours are 1st shift, Monday-Friday, with some weekend/evening hours depending upon events/program needs. May be office based or hybrid option, flexibility required to travel for necessary meetings.
Your Impact: As the Program Support Administrator at Crossnore Communities for Children, you will serve as a critical operational partner to the Chief Program Officer (CPO) and the Program Leadership Team. This is a high-level administrative and operational support role - not a direct service or teaching position. Your work happens behind the scenes, ensuring leaders are prepared, priorities move forward, and communication flows effectively across the organization.
In this role, you will:
In this role, you will:
- Keep leadership aligned, organized, and focused on strategic priorities
- Manage complex schedules, communications, and competing demands
- Coordinate and track key projects that impact programs and services
- Build systems and processes that improve efficiency and reduce gaps
- Your ability to anticipate needs, exercise sound judgment, and execute at a high level will directly support the organization’s ability to serve children and families.
Education/Experience/Licensure:
- Bachelor's degree required.
- 5+ years of full time experience required in administrative operational functions including general office tasks, calendar scheduling, record keeping, with knowledge of finance, and task management.
- Experience supporting Program and Executive level teams/individuals required.
- Experience with social services organizations, schools, or medical fields is highly preferred.
- A relevant combination of education and experience may be considered.
Skills and Competencies:
Technical & Administrative Skills
- Executive administrative support
- Project management (Monday.com or similar tools)
- Calendar and schedule management
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Google Workspace (Docs, Sheets, Drive)
- Virtual meeting platforms (Zoom, Teams)
- Data tracking, reporting, and presentation development
Core Professional Competencies
- High-level organization and time management
- Multitasking and prioritization in fast-paced environments
- Strong written and verbal communication
- Professional correspondence and stakeholder communication
- Relationship management and cross-functional collaboration
Leadership Support & Strategic Skills
- Anticipating leadership needs
- Independent judgment and decision-making
- Process improvement and workflow optimization
- Project coordination and execution
- Problem-solving under pressure
Personal & Cultural Competencies
- Confidentiality and discretion
- Emotional intelligence and professionalism
- Adaptability and flexibility
- Passion for youth, families, and trauma-informed care
- Creativity and continuous improvement mindset
- Ability to work across diverse teams and backgrounds
Key Responsibilities:
Program Support & Leadership Coordination
- Manage daily workflow of the Chief Program Officer (CPO) to ensure priorities move forward
- Serve as a key liaison between the CPO, Program Leadership Team, and stakeholders
- Anticipate needs, solve problems proactively, and manage competing priorities
- Coordinate and track projects using tools like Monday.com
- Support cross-team collaboration and communication across program areas
Project Management & Operations
- Lead and support special projects from planning through execution
- Create systems and processes to improve communication and efficiency
- Track progress, deadlines, and deliverables across initiatives
- Prepare reports, presentations, and data summaries
Administrative & Executive Support
- Manage calendars, meetings, travel, and logistics
- Draft and manage correspondence, including sensitive communications
- Prepare agendas, take meeting minutes, and ensure follow-up
- Coordinate events, meetings, and program-related activities
- Monitor and triage email communication for follow-up and action
Relationship & Stakeholder Support
- Serve as a professional point of contact for internal and external partners
- Support relationship-building efforts aligned with strategic goals
- Provide high-level customer service to staff, partners, and community members
Confidentiality & Professional Standards
- Maintain strict confidentiality across all organizational matters
- Exercise sound judgment and discretion in all interactions
- Operate with professionalism across all levels of the organization
Hiring Range: $50,000 to $58,000 annually
Benefits:
- Defined Contribution Benefits Plan including options for:
- Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
- Life, Short-Term Disability, and Long-Term Disability plans
- Critical Illness and Accident coverage options
- Flexible Spending Plan
- 401k with employer match (up to 6%)
- Paid Parental Leave - Based on Tenure
- Ongoing Training
- 20 Days PTO, 11 Paid Holidays
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
About Crossnore
Crossnore Communities for Children is a non-profit child welfare agency serving children across North Carolina.