Client Intake & Administrative Assistant (Part-Time) - 2 Positions

Pay: $17/hour
Schedule: Part-Time, In-Office
Location: 5989 County Road 77, Millersburg, OH 44654

About EQUES® Law Group

EQUES® Law Group is a growing, mission-driven law firm serving individuals, families, and businesses throughout Ohio. We believe law is about people, clarity, and trust—and the first interaction a client has with our firm truly matters.

Position Overview

We are seeking a Part-Time Client Intake & Office Operations Specialist to serve as the front-line point of contact for our Bunker Hill office. This role is part of a shared coverage team, working closely with another part-time team member to ensure consistent office presence, smooth intake operations, and dependable administrative support.

This position is ideal for someone who enjoys helping people, staying organized, and keeping an office running smoothly.

Work Schedule

This role follows a shared coverage model:

• Shift  1
  • 8:00 a.m. – 12:00 p.m. | Front Desk & Intake Coverage
  • 12:00 p.m. – 1:00 p.m. | Courier Duties (Millersburg area)
• Shift  2
  • 12:00 p.m. – 4:30 p.m. | Front Desk & Intake Coverage

Schedules are coordinated to ensure seamless office coverage.

Key Responsibilities

Client Intake & Scheduling

• Serve as the first point of contact for potential new clients (phone, email, referrals)
• Conduct structured intake interviews with professionalism and empathy
• Accurately document and enter client information into firm systems
• Identify matters requiring attorney review or outside the firm’s scope
• Schedule attorney consultations and manage follow-up
• Prepare, send, and track fee agreements
• Follow firm intake and pipeline procedures

Administrative & Office Support

• Prepare documents and organize client packets
• Operate office equipment (copying, scanning, faxing)
• Manage mail, deliveries, and correspondence
• Maintain organized physical and digital files
• Assist with calendars and administrative coordination
• Handle sensitive information with confidentiality
• Prepare billing invoices for mail in coordination with Bookkeeper

Office Presence & Courier Support

• Maintain consistent in-office presence during assigned hours
• Provide a welcoming, professional environment for clients
• Perform courier and administrative errands as needed, including deliveries to:
  • Courts and clerk offices
  • County and state agencies
  • Law firms and private businesses
    
    

Qualifications

• Strong communication and interpersonal skills
• High attention to detail and reliability
• Comfort working with structured processes and systems
• Ability to work independently while coordinating with a teammate
• Prior legal, administrative, or client service experience preferred (not required)
• Valid driver’s license required
  
  

Benefits & Additional Information

• This is an in-office position
• Health, dental, vision, and 401(k) benefits are not offered
• Qualifying holiday and PTO benefits provided per firm policy
  
  

Equal Employment Opportunity

EQUES® Law Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.