Description Of Job Duties
Serve as first point of contact to all that enter the Facilities Management building including faculty, staff, students, and contractors. Assists Facilities Management office staff in answering telephones and conducting communications regarding work orders and related Facilities Management operations, as needed. Maintains all work done in the Onity system in regards to door access for students, faculty, and staff. Communicates with each department to request status updates at the end of each semester for proper updating in the system. Coordination with campus police to configure Rambler cards. Maintains all hard key door access paperwork and work orders. Communicates request status to the requester and maintains communications with Facilities Staff, Project Management, Contractors, and other customers of Facilities Services. Alert Trades, Grounds, and CSWs of pertinent information through radio dispatch. Use Asset Essentials to generate work order documents. Track time spent on each job. Process data as projects are completed and close work orders. Enter utility information into CMTA’s Energy Management system. Maintain interdepartmental spreadsheets and binders for energy consumption. Maintain department administrative filings. Act as backup to campus and mail/parcel services and material handling. Responsible for opening and closing Facilities Management building on a daily basis. Ensure office is well organized, stocked with supplies, and maintain cleanliness. Other duties as assigned. Represent “customer service and best interest” of the university with respect to the Facilities Management department.

Minimum Qualifications
· Knowledge and skills in the operation of computers and other standard office equipment · Ability to use Microsoft Office Suite and a variety of software programs including database management and scheduling software. · Effective oral and written skills. · Experience working in organizational structures like higher education. Equivalent combination of experience and training which provides the required knowledge, skills and abilities may be considered as meeting the minimum qualifications, at the direction of the hiring supervisor.