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Business Office Manager

Ymca Of Greater Hartford
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Colebrook, CT, USA
Jan 25, 2026
Management Full-Time


POSITION SUMMARY:

The Business Manager serves as the primary business administration support function for the branch. This includes ensuring the appropriate maintenance of files, records, and office equipment; responsibility for daily accounting/cash and human resources procedures, maintenance of branch office supplies, new hire and supervisor procedure orientations, and other efficient, effective office procedures. This position must be able to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner. This position needs an ability to work in a fast-paced team environment with all levels of management, and staff.

 

This position must greet everyone by using names whenever possible; extends thanks whenever appropriate; and makes relationship building the number one priority at all times. The position is responsible for ensuring that the mission, purpose, image and core values of the YMCA of Greater Hartford are conveyed.

ESSENTIAL FUNCTIONS:

  1. Provide accounting services for branch, including petty cash and bank deposits.
  2. Communication with camp families to ensure all paperwork is complete and payments made.
  3. Track and process all financial assistance applications.
  4.  Responsibility for Trading Post sales year-round and reconciliation.
  5.  Develop and monitor systems to organize transportation including but not limited to international staff arrivals and summer transportation of campers.
  6. Work with camp program directors and leadership team to actively market and promote Camp Jewell’s programs.
  7. Manage group and family camp bookings.
  8. Develop and maintain business office procedures at the direction of the Executive Director including updating standard operating procedures and training staff.
  9. Prepare, enter, and process payments and acknowledgements for the Annual Campaign
  10. Provide administrative support to the staff team, as assigned
  11. Supervise and manage the office staff team
  12. Perform other responsibilities and duties as assigned.

 


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YMCA JOB DESCRIPTION: BRANCH BUSINESS MANAGER

 

YMCA COMPETENCIES:

  • Provides a quality experience for everyone, including but not limited to, members, participants, fellow staff members, vendors and others.
  • Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

 

PRINCIPLE ACTIVITIES:

The member relations aspect of this position requires that relationship building be the number one priority at all times, attending to the needs and requests of guests, parents, and all people within the YMCA in a courteous and friendly manner.

 

QUALIFICATIONS/REQUIREMENTS:

  • Bachelor’s degree or equivalent experience.
  • At least two years of previous experience in office management.
  • The peak season for camp is May through Labor Day. During this time vacation is not allowed and during the 8 weeks of camp (Late June through Mid-August) the expectation is a 6-day work week.
  • Must be highly attentive to detail and follow through, resolve problems, be aware of deadlines and organize workload to meet them.
  • Excellent communication skills, both written and verbal.
  • Proficiency in general math.
  • Ability to work independently and manage multiple priorities.
  • Requires both a comprehensive knowledge and utilization of Microsoft Office and proficiency in Word, Excel and Outlook.

 

PHYSICAL REQUIREMENTS:

  • Must be able to sit for extended duration.
  • Must be able to bend and stoop occasionally.
  • Must be able to lift up to 15 pounds occasionally.

 

 


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