Administrative Assistant Pride Health is hiring an Administrative Assistant for one of its clients in Massachusetts. This is a 3-month contract with a possible extension, with competitive pay and benefits. Location – Lexington, Massachusetts (02421) Pay range - $20 - $23 per hour. Length of assignment - 3 months (Possibility of Extension) Shift and Schedule - Monday-Friday 8:30 am – 5:00 pm. Job Summary The Administrative Assistant serves as the first point of contact for patients, visitors, and callers. This role is responsible for providing exceptional customer service, managing front desk operations, and performing administrative duties while utilizing the EPIC system to ensure accurate and efficient workflow. Job Duties • Greet patients, visitors, and staff professionally and courteously. • Answer and manage incoming phone calls, route inquiries appropriately, and provide accurate information. • Schedule appointments and manage calendars as needed. • Perform data entry, documentation, and record management within the EPIC system. • Maintain an organized and efficient front desk environment. Requirements • High School diploma or GED required. • Previous administrative assistant or front desk experience in a healthcare or clinical setting required. • EPIC experience required. • Previous front desk experience required. • Strong customer service and interpersonal skills • Administrative experience with attention to detail • Excellent verbal and written communication skills • Ability to multitask in a fast-paced environment. • Certifications: COVID-19 booster and flu vaccine required (medical exemptions will be considered). Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Applicant Privacy Disclosure We collect personal information from applicants during the recruiting, pre-offer, and offer process. During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information: 1. Identifiers, such as name, address, and email address. 2. Professional and Employment-Related Information, such as resume, work history, education, and qualifications. 3. Information Voluntarily Provided by You in connection with the recruiting and pre-offer process. 4. Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth. Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations. Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policy If you do not consent to the collection of such personal information, please advise us immediately in writing at datasecurity@prideglobal.com