Job Summary:

The Campus Store & Post Office Manager is responsible for the daily operations, financial performance, and customer experience of Wesleyan College’s Campus Store and Post Office. This role ensures efficient, student-centered services while supporting the College’s mission, brand, and community culture. The Manager oversees inventory, merchandising, postal operations, staffing, budgeting, and vendor relationships, while seeking opportunities to improve services and generate auxiliary revenue.

Essential Duties/Responsibilities:

Campus Store Operations

• Manage all aspects of the Campus Store, including purchasing, pricing, inventory control, merchandising, and point-of-sale operations.
• Develop and maintain appealing product offerings that reflect campus needs, seasonal demand, and institutional branding.
• Oversee ordering of spirit wear that appeals to all our stakeholders, including students, alumni, parents, faculty and staff. 
• Analyze sales data to guide purchasing decisions, control costs, and maximize revenue.
• Ensure compliance with college policies related to cash handling, inventory, and financial reporting.

Post Office Operations

• Oversee daily operations of the campus Post Office, including mail and package receiving, sorting, distribution, and customer service.
• Ensure compliance with USPS regulations and institutional procedures.
• Serve as the primary liaison with postal vendors and delivery services.
• Address mail-related inquiries, issues, and service improvements.

Staff Management & Customer Service

• Hire, train, schedule, and supervise student employees.
• Foster a welcoming, service-oriented environment for students, faculty, staff, and visitors.
• Establish clear expectations, provide coaching, and conduct performance evaluations.
• Ensure adequate staffing levels during peak academic periods.

Financial & Administrative Responsibilities

• Prepare and manage operating budgets for the Campus Store and Post Office.
• Track revenue, expenses, and inventory; prepare reports for leadership.
• Identify opportunities for increased efficiency and revenue generation.

Marketing & Campus Engagement

• Collaborate with campus partners to promote store offerings, events, and special promotions.
• Support institutional events, orientations, and campus traditions through merchandise and services.
• Maintain consistent branding aligned with Wesleyan College identity.

Required Skills/Abilities: 

• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Problem-solving and decision-making abilities
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to inclusivity and a student-centered approach

Required Qualifications/Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 2–3 years of experience in retail, operations, or auxiliary services management.
• Experience with inventory management, budgeting, and point-of-sale systems.
• Strong customer service and interpersonal skills.
• Ability to supervise, train, and motivate staff.
• Proficiency with Microsoft Office and basic financial reporting tools.

Preferred Qualifications:

• Experience in a higher education or campus retail environment.
• Familiarity with postal operations or USPS procedures.
• Experience supervising student employees.
• Knowledge of merchandising, marketing, or brand management.

 Work Environment/Physical Requirements: 

• Primarily indoor retail and office environment
• Ability to lift and move boxes and merchandise (up to approximately 30–40 lbs)
• May require occasional evening or weekend hours during peak campus events

Wesleyan College, a four-year national liberal arts college for women, is located in Macon, Georgia, 70 miles south of Atlanta. Wesleyan was the first college in the world chartered to grant degrees to women. Wesleyan’s academically challenging, inclusive environment helps prepare students to live purposeful and connected lives. Strengths of this small liberal arts college are our diverse student population and our commitment to liberal arts throughout our curriculum.