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Sony Honda Mobility of America
Culver City, CA, USA
Jan 04, 2026
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Featured
Exceptional Admins LLC
Boulder, CO, USA
Dec 22, 2025
SS
Featured
Featured
Featured
Exceptional Admins LLC
Hybrid (San Francisco, CA, USA)
Nov 25, 2025
SH
SA
Jo
Jobconversion
Remote (Gilbert, AZ, USA)
Jan 11, 2026
Rti Community Management Associates
Plano, TX, USA
Jan 11, 2026
CF
Cypress-Fairbanks Independent School District
Houston, TX, USA
Jan 11, 2026
SC
CU
Ca
TP
DC
Full-time
Description
- Daily Reporting & Data Tracking:
- Review data weekly to prepare purchase quantity summaries for management approval.
- Monitor and log call reports for customer service, tracking both office and offshore call volumes.
Tracking technician performance and machine repair metrics daily.
- Parts & Service Coordination:
- Partner with the Operations Manager each Friday to compile a Parts to Order sheet summarizing weekly technician requests and inventory needs.
- Review technician service notes to identify and escalate urgent building or machine issues requiring immediate attention.
- Coordinate with the scheduling team to ensure timely technician visits for reported issues.
- Customer & Field Communication:
- Coordinate with the scheduling team to ensure timely technician visits for reported issues.
- Conduct daily call follow-ups with assigned technicians to verify resolution of high-priority service tickets.
- eBay Sales Administration:
- Create listings for used equipment, including photographing inventory and drafting accurate descriptions.
- Respond to all customer inquiries through eBay Messenger, providing shipping and product details.
- Coordinate with Accounting to verify payments, schedule customer pickups, and obtain required six-digit release codes before release.
- Manage the Bill of Lading (BOL) process, ensuring signed documents are returned and attached to completed sales records.
Requirements
- 2+ years of experience in administrative support, service coordination, or customer service (preferred).
- Strong organizational and data entry skills with proficiency in Google Docs and Google Sheets
- Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.
About SEBCO