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Scheduler / Office Manager

P4P
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New York, NY, USA
Jan 11, 2026
Caregiving Management Full-Time
Location: Manhattan, NY
Salary: $65K-$80K
 
We are seeking an experienced and highly organized Scheduler / Office Manager to support the daily operations of our home care agency. This role is responsible for managing caregiver schedules, coordinating client services, and overseeing office operations to ensure efficient, compliant, and high-quality care delivery. The ideal candidate must have prior scheduling experience in home care and hands-on experience with HHAeXchange.
 

Key Responsibilities for Scheduler / Office Manager:

Scheduling & Staffing

  • Create, manage, and maintain caregiver schedules to meet client care needs

  • Coordinate shift coverage, call-outs, and last-minute schedule changes

  • Ensure appropriate caregiver-to-client matching based on skills, availability, and compliance

  • Monitor overtime, travel time, and schedule efficiency

  • Use HHAeXchange daily for scheduling, visit verification, and documentation

Office Management

  • Oversee day-to-day office operations and administrative workflow

  • Serve as a primary point of contact for caregivers, clients, and families

  • Maintain accurate client and caregiver records in compliance with agency and state requirements

  • Assist with onboarding paperwork, compliance tracking, and credential management

  • Support payroll preparation and billing processes as needed

Required Qualifications

  • Minimum of 5 years of scheduling experience in a home care agency

  • Hands-on experience using HHAeXchange is required

  • Strong knowledge of home care operations and caregiver scheduling practices

  • Excellent organizational, multitasking, and problem-solving skills

  • Strong verbal and written communication skills

  • Proficiency with computers, scheduling software, and office systems

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