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Are you the type who loves to be busy?  Do you feel comfortable juggling both long-term and “this minute” work?  Do others consider you a “people” person? And do you have a soft spot for Disney? If the answer is “yes,” then a Professional Support position in Disneyland Resort Facilities and Operations Services at The Walt Disney Company might be right for you.

This role is on-site, with a start time TBD between 5-7 am daily.  

Our Support Professionals are highly respected and use their skills to keep the wheels turning.  Your mission?  To help create that legendary Disney magic for our guests and customers.  You’d be part of a dynamic, fast-paced team that does their part to bring smiles to millions, and would work with some of the most creative, intelligent people in the business.  This position provides overall administrative support to the Resort Enhancement team, along with back up support for the Buildings & Facades, and Horticulture teams.  Join us – apply today!

This position currently reports to the Sr Manager, Resort Enhancement.

You would be responsible for keeping the day-to-day workings of your office humming. Of course there are going to be emails, expense reports and spreadsheets, but this job is very much about people, about forming relationships with your leaders and partnerships with your co-workers.  On any given day you might:

• Review your leader’s schedule so you understand the day’s priorities
• Think ahead about little things that can turn into big problems, like building in time to get to/from meetings at our sprawling offices and across the Resort
• Schedule conference rooms, meetings, and Teams calls
• Use teamwork to do the job better, faster, smarter
• Draft emails on behalf of your leaders, prep meeting/presentation materials.
• Collaborate on projects by conducting research, writing and fact-checking
• Coordinate daily administrative duties for management and hourly craft, including meetings, medical surveillance testing, assistance with training activities, and running weekly reports
• Prepare regular reports and summaries.
• Provide clerical support as needed for other teams within the Horticulture and Resort Enhancement organization.
• Assist with onboarding new employees.
• Act as a backup for other Administrative and Executive Assistants.
• Plan and execute Reward and Recognition events.
• Keep and maintain records of onboarding/moves/separations of Cast Members
• Process benefit paperwork (vacations, sick time, jury duty, etc.)

Here’s what you will need to be successful in the role:

• At least 2 years in an administrative or support role and/or equivalent experience
• Sharp written and verbal communication skills, including clean grammar
• Ability to multi-task and prioritize deadlines/deliverables
• Strong proficiency with computers, phones and office equipment
• A calm head and steady hand to deal with the unexpected
• Confidence to learn new programs such as SAP, SharePoint, Coupa and Concur
• Reliability handling confidential information
• Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build solid inter and intra-team relationships
• Very strong organizational skills and attention to detail
• A positive outlook and a can-do attitude
• The ability to set and manage multiple priorities and make independent on-the-spot decisions to ensure the smooth and efficient operation of the department

It would be a plus if you also had these skills:

• Good knowledge of Outlook, SAP, MS Teams
• Experience working in a large public company

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