Core Responsibilities

Executive & Operational Support

• Manage complex and dynamic calendars, travel logistics, and meeting coordination for the President, Executive Director, COO, and other members of the executive leadership team.
• Serve as the central point of contact for all matters requiring the President’s attention — ensuring appropriate prioritization and follow-through.
• Draft, edit, and proofread internal and external communications, presentations, and briefing materials.
• Conduct gap analyses to identify operational inefficiencies and recommend solutions for streamlining workflows.
• Oversee select strategic and confidential projects on behalf of the President and leadership team.

Organizational Alignment

• Act as the eyes and ears of the Executive Office — proactively identifying issues, opportunities, and communication gaps
• Build strong cross-departmental relationships to ensure initiatives are aligned with organizational priorities.
• Partner with the COO and Executive Director to track execution of strategic objectives and leadership initiatives.
• Support preparation for executive meetings, retreats, and board sessions, ensuring all materials are accurate and delivered on time.
  
  
  

Stakeholder Communication

• Serve as an ambassador of the Executive Office — engaging with board members, senior leaders, donors, and external partners with discretion and professionalism.
• Manage sensitive information with absolute confidentiality.
• Uphold the organization’s values and voice in all communication and interactions.

Required Qualifications & Competencies

• Bachelor’s degree in Business Administration, Communications, Project Management, or a related field.
• 3–5 years of progressively responsible experience supporting senior executives, preferably within nonprofit, education, or corporate environments.
• Exceptional written and verbal communication skills; ability to synthesize complex information with clarity and diplomacy.
• Strong organizational and time management skills; proven ability to juggle competing priorities under tight deadlines.
• High emotional intelligence and interpersonal skills.
• Technologically savvy: proficient with Google Workspace, Microsoft Office, Zoom, Slack, and project management or CRM platforms (e.g., ClickUp, Salesforce).
• Demonstrated discretion, judgment, and professionalism in handling confidential information.
• Self-starter with a “go-for-it” mentality — resourceful, curious, and unafraid to take initiative.