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Key Responsibilities:<\/b>
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Answer and route incoming phone calls professionally and promptly.
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Perform patient registration and update demographic and insurance information.
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Verify insurance eligibility and coverage for patient services.
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Process and track medical supply orders as directed by the clinical team.
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Receive, sort, and distribute incoming mail; prepare and send outbound mail and packages.
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Manage incoming and outgoing faxes; ensure timely delivery to appropriate staff.
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Maintain organized electronic filing systems within shared company folders.
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Assist with document preparation, scanning, and uploading into EMR or shared systems.
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Provide administrative support to providers, billing, and operations teams as needed.
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Maintain confidentiality and compliance with HIPAA regulations at all times.
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Qualifications:<\/b>
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Previous experience in a medical office, healthcare administration, or related field preferred.
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Strong organizational skills with attention to detail and accuracy.
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Proficient with Microsoft Office and comfortable learning new software systems.
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Excellent communication and customer service skills.
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Ability to multitask and manage priorities in a fast -paced environment.
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Knowledge of insurance verification, patient registration, and medical documentation processes preferred.
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