Job Summary:

We are seeking a detail-oriented and organized individual to support our team as well as help manage the day-to-day operations of the service department. The ideal candidate will be responsible for performing various administrative tasks that provide general support to senior management and team members. This role is crucial in ensuring smooth, efficient, and optimal customer service.

Key Responsibilities:

• New Customer Account Setup and Maintenance.
• Create new service work orders and purchase orders as delegated by senior administration.
• Service WO billings and invoice disputes.
• Electronic Filings.
• Assisting senior service admins with day-to-day tasks as needed. Consisting of but not limited to necessary research or following up on pending items to provide updates to vendors, customers, and co-workers.

Location: ENE Security LLC, 480 Neponset St 11C, Canton, MA 02021 or ENE Security LLC. 40 Lowell Road, Ste 10, Salem, NH 03079

Job Type: Full-Time, Monday-Friday 7am-3:30pm

Working Conditions:

• In office, cubicle setting.

Salary and Benefits:

• Salary TBD by experience.

· Health and Dental Insurance, Vision Plan, Short and Long Term Disability, Basic Group Life & AD&D insurance, 401K Plan, PTO and more.

Required Qualifications:

• GED or Diploma required.
• 35+ WPM.
• 1-2 years of customer service.
• 1-2 years of data entry.
• Proficient with Windows, Microsoft 365, and Adobe software.

Preferred Qualifications:

• Experience with Viewpoint Spectrum software
• Experience with multi-tasking and prioritizing requests
• Understanding of intercompany communications.
• Basic accounting knowledge.
• Some purchasing experience.

Key Skills and Competencies:

• Strong attention to detail and organization.
• Excellent communication skills.
• Natural at research and critical thinking.
• Willingness to learn.
• Ability to work independently and in a team within a fast-paced work setting.