Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!)
We’re looking for a Front Office Manager to ensure every guest at our hotel has an exceptional stay with us!
Must like smiling, being helpful, and having a positive, can-do attitude!
This position is eligible for monthly and semi-annual bonuses after 90 days.
- Provide superior customer service through every guest encounter
- Always be smiling, helpful, and have a positive, can-do attitude
- Lead Front Office operations on a daily basis
- Develop, lead, and train new and existing staff members
- Provide superior customer service through every guest encounter
- Resolve guest and employee issues
- Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary
- Gather financial and operational information and submit daily reports at the end of the shift
- Act as Manager on Duty for all departments as needed
- Inspect guest rooms as needed
- Create and revise SOPs
- Must be available to be on-call as needed
- 40 hours per week position, and must be able to work any nights and days
- High school diploma or equivalent certification required (GED)
- Bookkeeping skills and experience with MS Office are a plus
- Have superb communication skills, management skills, and multitasking skills
- Hospitality leadership experience in hotels of at least 1 year is required for this role
About The Inn At Meadowbrook
The Inn at Meadowbrook is an independent 54-room boutique Hotel and Luxury Inn, nestled on the edge of an eighty-acre park and surrounded by mature trees, winding paths, and tranquil lakes. Enjoy a work environment where you are given the tools, training, staffing, and support to be your best! Be part of a 5-star rated team (check our online reviews!). Medical, Dental, and Vision options. 401(k), Short-term, Long-term Disability, and Life Insurance, 2 weeks paid vacation. Yearly pay raises. Monthly and semi-annual bonuses. www.innatmeadowbrook.com