Core Competencies

• Interfaces with outpatients and/or families and physician offices to schedule appointments for Medical Nutrition Therapy (MNT), Diabetes Self Management Training (DSMT), and Cardiac Rehabilitation.
  
  
  
• Interfaces with medical professional office staff to obtain information needed for a MNT, DSMT, or Cardiac Rehabilitation referral, including referral form, authorizations, and pertinent lab test results.
  
  
  
• Monitors incoming referrals via the fax machine.
  
  
• Assists in the coordination of the classes for the Diabetes Self Management Education Program as needed.
  
  
• Creates, maintains, and scans outpatient medical records for MNT, DSMT, and Cardiac Rehabilitation
  
  
  
• Registers and schedules patients.
  
  
  
• Maintains computer scheduling data files.
  
  
• Duplicates material using photocopying equipment as required.
  
  
• Greets and registers patients for their outpatient appointment. Enters patient charges into computer and prepares charge documents as required.
  
  
  
• Prepares and maintains statistical and outcome information for the department as required.
  
  
• Assists in the development of marketing strategies for MNT, DSMT, and Cardiac Rehabilitation Services.
  
  
  
• Observes and follows departmental and hospital policy and procedures.
  
  

Department Specific Competencies

• Provides secretarial and administrative support for the department Director and Management Team members.
  
  
• Receptionist/Secretarial Responsibilities: Greets patients, visitors, physicians and employees.
  
  
• Performs general secretarial work for department as assigned.
  
  

Experience