Exceptional Admins (EA) is seeking a professional for an opportunity with a hospitality company, with an office located in RiNo.

EA is a boutique company that focuses on placing career minded professionals with growth-minded employers. The philosophy behind the EA process is to deliver top candidates to each client with the outcome producing high-level support to the role and organization. While skill-set is a large focus during the process, EA takes into consideration the desires of the candidate to produce a strong fit.

About the Executive and Company

The company specializes in adventure hospitality, with holdings in various mountain states. The company is backed by the reputation and resources of a respected private equity firm. This role will be supporting the CEO, holding a busy schedule across multiple time zones making this supportive role exciting and involved. The office has around 370 employees. The corporate office is located in a renovated building that has expansive views and wonderful Colorado architecture throughout.

Hiring Goal

The executive seeks a professional who is well-versed in supporting. Both traditional objectives (i.e., scheduling) and client relations (i.e., investors) responsibilities fall on the desk of the Executive Assistant. The role needs someone who can work fast and with precision. The role will work closely with the CEO office, with the EA reporting into the CEO. The right candidate will be strongly focused on providing incredible service while managing multiple tasks that support both the executive and the company initiatives.

ROLE OVERVIEW

The CEO Office, Executive Support – 80%

This role will support the CEO

• Heavy calendar management (heavy meeting culture)

• Support meeting preparation through scheduling, preparing agendas, tracking follow up action items, participating in meetings as requested

• Be informed on all activities to effectively prioritize workflow

• Manage and book travel / accommodation (both international, which is rare, and domestic, private and commercial) and provide detailed travel itineraries

• The executive commutes from San Diego each week

• Prepare itineraries and coordinate full cycle logistics

• Maintain and track expense reporting (via Microsoft Dynamics 365)

• Manage speaking arrangements and other events

• Demonstrate advanced organization and project management skills to assist CEO on multiple complex projects at any given time

• Take meeting minutes (not a regular occurrence, but does happen)

• Help with presentation prep and project status updates for CEO and Senior Leadership

• Occasional assistance with personal items, only after discussion

• Manage the Office of the CEO budget

• Act as representative of the CEO office regarding internal and external relations, handling correspondence and screening communication

• Support the CEO Office weekly meeting preparations

• Create and distribute meeting agendas and reports

• Capture and track action items

• Streamline and manage to-dos to meet deadlines (via Teams)

• Support ELT activities

Board Support - 10%

• Manage the corporate calendar including scheduling of Board meetings and other high profile events

• Support executive with Board obligations, preparation and scheduling logistics (Quarterly)

• Manage Board (9 people) and VIP preference sheets and special requests

• Become a highly informed partner knowing all deadlines and tasks to proactively anticipate the needs of the team; plus recommend and act to resolve any challenges

Event Support – 10%

• Assist with events and coordination – both internal and Portfolio related board meetings, HUB days, etc.

• Create timelines, coordinate event setup and breakdown, manage guest lists

• Develop and manage event budgets, tracking expenses, and ensuring cost-effectiveness

• Identify, negotiate with, and coordinate with hotels, conference facilities, and various vendors such as caterers, decorators, and entertainment providers

• Maintain regular communication with event and meeting attendees, understanding their needs, and addressing their concerns throughout the planning process
  
  

Desired background and attributes

Candidates will be considered in totality of their skills and experience versus strict interpretation of “must haves.”

• Skills fitting 80% of the responsibilities outlined above

• Proficient with Microsoft Office 365 + SharePoint (Outlook)

• Comfortable using Teams (heavily used by employees, rarely used by CEO)

• Professional demeanor with excellent verbal and written communication skills

• Self-starter and forward thinker

• Familiar with Microsoft Dynamics 365, a plus

• Has a track record of working independently with little supervision

• Nimble, adaptable, and entrepreneurial mindset, a big plus

Company Offerings

• Working Hours: Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver's RiNo Art District neighborhood (for eligible employees). Flexible onsite M-Th (when CEO is in town), WFH on Friday’s.

• Salary: $100k to $140k, exempt role.

• Bonus: Eligible for a 10% target bonus (variable compensation)

• 401(k): Company company match is up to 4%, immediately vested. Max contributions

• PTO: Flexible Time Off (FTO) is unlimited.

• Holidays: Benefits begin on the first month New Year’s Day, MLK Day, Memorial Day, Juneteenth, Independence, Labor Day, Thanksgiving, the Friday after Thanksgiving, Christmas Eve, and Christmas Day.

• Healthcare: Eligibility begins January 1st. Dental (Cigna), Vision (VSP), Medical (changing to Aetna). Basic life and AD&D covered by company (New York Life). Short-term & long-term disability insurance are provided with different eligibility. HSAs FSAs available (through Fidelity). EAP (SupportLinc). Paid parental leave of up to 6 weeks for eligible employees. EAP,

• Culture: Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Company resorts for eligible employees and their dependents. Discounted skiing/riding for friends and family of eligible employees across the family of Company resorts. Generous discounts on outdoor gear, apparel, rental cars, etc.

• Transportation: Company offers a free eco-pass for RTD and validated parking in the parking garage at our office.
  
  

Interview Cadence (understanding things may pop up)

1. Phone screen between candidate and Exceptional Admins (30-mins)

2. If a fit, candidate creates personal, admin portfolio (2.5-hrs)

3. Once the candidate’s fit is confirmed, conduct video interview with Exceptional Admins (15-mins)

4. First client interview: video interview with candidate and CEO (30-mins, virtual)

5. Second client interview: candidate and client staff (45-mins, virtual)

6. Connect with references

7. Third client interview: candidate and client staff (1-hr, onsite)

8. Present Offer

Is this the right fit for you?

The ideal employee would meet 8 out of the 10 attributes to be successful (and fulfilled) in this role:

1. You would be described by many as very organized and detail oriented

2. You have experience with a board

3. You’ve worked with a CEO before

4. You have a servant-heart through and through

5. You can work autonomously

6. You have exceptional problem-solving skills and challenges don’t fluster you but energize you to ‘figure-it-out’

7. You like to ask questions to confirm expectations

8. You enjoy being 10-steps ahead

9. You are known for being very organized

10. You would self-describe as “resourceful, a quick learner, and process driven”

Alterra Mountain Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment is contingent upon you successfully completing the vetting process and passing verification of references and employment, and background investigations.