Salary Range: $18/hr. and up, depending on experience (Holiday pay, PTO, 401K, medical, dental, vison, life insurance and phone allowance)
RYCO Landscaping and RYCO Design Group are award-winning, family-owned and operated companies. With locations in Lake in the Hills, IL and Barrington Hills, IL, RYCO has been providing impeccable year-round landscape services to clients for over 29 years. RYCO Landscaping services commercial properties, HOAs, and residential homes throughout the Chicagoland and Southern Wisconsin area. Each team member at RYCO is dedicated to providing our clients the help and guidance they need to add lasting beauty, enjoyment and value to their landscaping. Whether looking for design, maintenance, lawn care, lighting, irrigation or snow services, RYCO services clients with customized care and support.
Job Summary
The Administrative Assistant reports directly to the Office Manager and is responsible for greeting customers, answering inquiries, and providing world-class customer service. The Administrative assistant will be responsible for supporting the Office Manager and Maintenance Field Operations Managers in all administrative task.
General Accountabilities
- Greet customers, vendors, service partners and employees, delivering world-class customer service.
- Answers and routes calls, as necessary, to appropriate individuals, maintains log of all calls requiring further action.
- Accepts and signs for packages and notifies addressee of package arrival.
- Performs a variety of routine clerical tasks.
- Maintains clean and orderly reception area.
- Retrieves, sorts and delivers mail.
- Intake and handle the property damage accident repairs for maintenance.
- Assist Field Operations Managers (FOMs) with communicating to the crew members.
- Starts in the Yard with the crew members as they begin their workday and distribute any documents and PPE as needed.
- Orders plant materials for projects when needed for enhancements.
- Schedules JULIE digs for projects when needed for enhancements.
- Review and accurately post Maintenance crews hours daily.
- Review tickets for accuracy.
- Assist with dashboard maintenance.
- Office member relations: assist colleagues with administrative tasks and performs other related duties as assigned by management.
- Uniform order/resupply, hand out to crew members.
- Maintain inventory system for incoming and outgoing materials and office supplies.
- Company report generation: Produces timely assigned sales report, production reports, etc. and prepares presentations/proposals as needed.
- Software management: Sitefotos management, Verizon Connect, BOSS LM.
- Coordinates office activities and operations to ensure efficiency and adherence to company policies.
- Manages agendas/travel arrangements/appointments for Maintenance.
- Assist with AR collection calls.
- Attend weekly production meetings.
- *The company reserves the right to add or change duties at any time.