Position Summary
This highly visible role is critical to the function and success within the Financial Aid Office. This position is part-time and is for Monday – Friday 10:00 am to 2:00 pm. This individual will serve as the first point of contact for the Financial Aid Office. Involves tasks such as routine day-to-day operations: operational and individual calendar coordination, answering multiple telephone lines, responding to emails, event and meeting preparation, project and program support. The Administrative Assistant will maintain a strong customer focus; foster mutual respect; perform independently; maintain confidentiality; adhere to high standards of personal conduct and integrity; maintain a level of professionalism and ethics; will be committed to diversity, equity and inclusion and student-centered, equity minded practice. Greets visitors, handles incoming and outgoing calls, and performs general administrative duties. Provide friendly and professional customer service to faculty, staff, and students as well as guests to the University. Provide a variety of administrative support for the Financial Aid Office.

Essential Functions
Manage the front desk/reception operations, acting as the first point of contact for students, faculty, staff, and guests of the Financial Aid Office. Provide and/or oversee support activities for the unit such as answering telephones, assisting and resolving problems and inquiries of visitors, review and control of incoming and outgoing correspondence, and follow-up on operational commitments. Manage the inventory of supplies including ordering and maintaining adequate office supplies. Assist with coordinating the on-boarding process for new hires. Responsible for sorting and distributing incoming correspondence, including mail, faxes, and email.