Responsibilities: 

- Include but are not limited to the following description or detail complete a broad variety of administrative tasks in an active office environment 

- Work with a team of advisors and managers to supplement workload and assist with monitoring of cases 

- Handle inbound service requests and ensure proper information is recorded and assigned - Answer phones, send and receive emails, file paperwork and perform necessary research on manufacturer platforms 

- Liaise with other internal departments as well as vendors: which includes creating and posting purchase orders. 

- Schedule appointments and retrieve manufacturer data to aide advisor in optimal customer service 

- Update customers on status, post interoffice updates on cases as well as to dealer representatives and manufacturers across several platforms: Asist/ Decisiv/ Outlook 

- Assist with invoicing and receipt of payment

- Apply for extended warranties with manufacturers and vendors, breaking down and costing the deals

 - Willing to take on a more important role in a teamwork environment 

- Adept at handling situations that may arise in a professional manner 

- Demonstrate leadership in a supportive role 

- Willing to learn about manufacturer’s equipment via online training to further enhance understanding Skills and Qualifications

 - Associates degree minimum 

- Cdk preferred but not mandatory, will train

 - Microsoft and google proficient 

- Excellent oral and written communication skills 

- Professional and courteous 

- Exceptional interpersonal skills 

- Strong attention to detail 

- Work independently with attention to time management 

- Skilled at technical or “smart” media 

- Adept at handling situations that may arise in a professional manner

Values: 

- Leadership qualities 

- Maintain a professional appearance and manner of decorum 

- Keep work area clean and organized 

- Business ethics with commitment to integrity and company policy

- Show initiative by following through on necessary projects and or paperwork on non-routine tasks 

- Proactive and curious to perform problem solving tasks

 - Positive, friendly and takes pride in all aspects of career 

- Willing to set standards with excellence in performance

 - Punctual and predictable attendance Compensation and Benefits 

- Manufacturer paid training and certifications if applicable 

- Competitive pay 

- Complete health package/ dental/ vision/ wellness plan

 - 401 k 

- Life insurance 

- Paid Vacation/person/sick leave 

Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.

Benefits:

• Medical and Dental plan
• Paid Holidays
• Paid vacation and sick/personal time
• 401k with an employer match
• EMPLOYER Paid Life insurance benefit
• Gym Reimbursement program