About MEDvidiMEDvidi is a leading telemental health provider delivering comprehensive online mental health services through a network of licensed professionals. We specialize in treating ADHD, anxiety, depression, stress, OCD, and insomnia, offering accessible and cost-effective virtual care solutions. With a global workforce of 150+ professionals, we're committed to revolutionizing mental healthcare delivery through innovative telehealth solutions.Position OverviewThe Support Assistant role is essential in supporting our healthcare providers by managing administrative and clinical support functions. This position facilitates seamless provider-patient communications, manages electronic medical records (EMR), coordinates pharmacy services, and ensures efficient telehealth operations. The role focuses on delivering exceptional support while maintaining high standards of patient care and provider satisfaction.